• Answering incoming calls and setting patients up with services.
• Cold calling leads from marketers.
• Scheduling appointments and managing patient files.
• Addressing patient concerns and resolving issues.
• Coordinating with healthcare providers and insurance companies.

• At least 2 years of customer service & sales experience.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office and Google Suite.
• Knowledge of medical terminology and insurance billing is preferred.

Our mission is to provide superlative levels of patient therapy in the comfort of home. To support our mission, we emphasize on the compatibility of the very best in patient care, staff potential and partner value. Our patients: The antidote to ordinary therapy, our strategy focuses on improved performance and comfort throughout each custom therapy regimen. Our therapists: The very leaders of our vision, we place great emphasis on encouragement and comprehensive resources to influence the progress that our therapists provide. Our partners: The strategic enforcement of our practices ensure that every partner, medical associate and department is met with financial acuity and dependability of resources, revenue and commitment. PATIENT INITIATIVE: THEN AND NOWStern at Home Therapy originates from a larger agenda than its focused priorities of today. During its infancy, the founders at Stern created comprehensive outpatient services for seniors. One of the very early believers of personal care programs, Stern truly listened to his patients and their families. More than a service provider, he became a family name. A widespread challenge for patients was the commute and scheduling of ambulatory services to get to appointments. When inquiring about patient distress, the team at Stern made note of every concern and difficulty. They realized that more patients were negligent in their care because it was too difficult for them to come to the facility. So Stern came home and continues to do so for many years, and counting. While Stern at Home Therapy has become a treasure trove of white gloved care, the entire spectrum of geriatric health remains available for our patients to this very day. Although our mission is completely focused and driven by the reversal of obligation and convenience of care, our patients know we are always about helping with the bigger picture.