Job description

Do you have a natural talent for building rapport?

Are you looking for your next role within a successful, friendly team during one of our best years to date?

We want to hear from you to join our team at Manor Cottages as our latest Owner Relations Expert at our Burford office!

Paying a salary of up to £22,000 per annum pro rata, Covering 22 hours per week
Plus access to our annual STIP (annual company-wide bonus) scheme with an additional 5% of your salary
33 days annual leave including bank holidays
Plus an additional day off for your Birthday
Plus an additional two volunteering days per year (to spend on a cause close to your heart)
A fantastic chance to be a key player in our close-knit team
An enhanced maternity and paternity policy
Un-rivalled personal development
Study support for additional qualifications, courses and accreditations
Numerous wellbeing initiatives and access to 24/7 mental health support
Regular social events including our infamous bring your dog to work day!

We are welcoming only the best and brightest local talent to our team!

After experiencing a significant increase in bookings due to a huge surge in demand for UK holidays, we are welcoming our newest Expert to our fast-paced Owner Relations Team!

You will be responsible for developing and maintaining strong relationships with our property owners enabling us to maintain high owner retention rates whilst controlling and improving the quality of properties within our portfolio!

This is the perfect opportunity for those with a true pride in what they do and a passion for delivering excellence!

You will be responsible for ensuring we are able to positively respond to contact from owners and potential owners, working on finding satisfactory solutions satisfactory to all parties and liaising with owners, potential owners, housekeepers and external suppliers to ensure the guest experience is outstanding!

We want to hear from those with a passion for resolving issues, who are able to uncover problems and build a trusting relationship with Owners making this the perfect opportunity for someone looking to take their next steps in a brand new career challenge, becoming a fantastic personality in our sociable team and growing your professional skills within our brilliant local company!

Job Type: Part-time
Part-time hours: 22 per week

Salary: £20,000.00-£22,000.00 per year

Benefits:

• Company pension
• Employee discount
• On-site parking
• Referral programme

Schedule:

• 8 hour shift

Supplemental pay types:

• Yearly bonus

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