Job description
Job description
Walkers Windows are looking for an enthusiastic administrator to join our thriving team based in Wakefield, West Yorkshire.
We're looking for the perfect candidates to start with us as soon as possible.
Customer Service Assistant
Reporting the to our customer service Manager, the successful candidate will work on the installation & Service side of the business and be responsible for the following tasks:
- Updating the company's admin system
- Completing courtesy calls to our valued customers following their installation
- Booking any remedial work required on recent installations
- Processing card payments over the phone
- Updating our admin system with order acknowledgements from our suppliers
- Answering the phone and resolving customer queries as well as providing excellent customer service
While we'd prefer the successful candidate to have some experience in a customer service and administration role, full training will be provided.
However, the successful applicant will possess the following qualities:
- Excellent written and verbal communication
- Excellent customer service
- Be able to work as part of a team as well as independently
- Be efficient in time management and working to deadlines
- Possess excellent organisational skills
If you're looking for a new challenge and you think you fit the bill for either of the above positions then we'd love to hear from you.
We're looking for candidates to be able to start as soon as possible and we'll be looking to interview candidates quickly so please only apply if you are available to attend (we're based in Ossett, Wakefield).
Please note, applications without CVs will not be accepted.
Job Types: Full-time, Permanent
Salary: £18000-£21000 per year based upon Experience
Schedule: 8:30am To 5.00pm Monday to Friday
Reference ID: OFFICEADMINS
Job Type: Full-time
Salary: £18,000.00-£21,000.00 per year
Benefits:
- On-site parking
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Ossett, WF5 9LB: reliably commute or plan to relocate before starting work (required)
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