Customer Service Advisor

• Home Based / Remote working
• Salary - £21K - £23K per year (dependant on experience)
• Full time / Permanent

Would you jump at the chance to work from home?

Do you love speaking to customers and going the extra mile?

If your answer is yes……..we would love to hear from you!!

A well known and established brand is looking to grow their customer service team and offer their new advisors the opportunity to work from home. We are looking for exceptional Customer Service Advisors to provide the best customer support experience.. The role is full time, working a 40 hour week Monday - Friday on a shift basis between the hours of 8am - 7pm with a Saturday morning (1 in 3 Saturdays 8am - 1pm) with full equipment provided (also an option to work part time - 20 hours per week, details to be discussed).

The Key Duties & Responsibilities include:

• Respond to all enquiries via telephone (inbound and outbound), Live Chat, and e-mail while maintaining calls stats and targets

• Capturing information onto the in house system and data input
• Query handling in response to customer requests with the support of clear information and providing professional customer service
• Ensure every time you interact with a customer you are determined to provide the customer with the best possible experience.
• Have the customer at the heart of everything you do.

This is the perfect opportunity to develop your career with a growing company and be part of a supportive and friendly team.

Interested?

Apply now if:

• You have previous call centre experience and have dealt with a high volume of inbound calls on a daily basis
• Comfortable working from home
• Have a strong broadband connection suitable for working from home

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.