Customer Service / Administrator

Full Time
Sunderland
Posted
Job description

Vacancy Type - Police Staff
Area Command / Department - Business Services
Location - Forcewide
Contract Type - Fixed Term
Hours - Full Time/Part Time
Salary Range - £20,919

It takes a great deal of people from different backgrounds, with diverse skills and experience to serve the Northumbria Police force area effectively, think you have what it takes to help us make a difference? This could be the perfect time for you to join us!

We’ve got a number of vacancies for administration personnel, to support our busy business support function. We are looking for individuals with a variety of experience and skills to join the team on a temporary basis. If you are organised, flexible and have excellent communications skills, we would like to hear from you.

This is a fantastic opportunity to get a taste for what it’s like to work in one of the biggest Police Forces in the UK and is a rewarding role where you’ll be valued for your contribution to Northumbria Police and the communities we serve. There’ll be opportunities for personal development and plenty to learn so it’s a great chance to build on your own experience.

What do I need?

The roles we have available are varied and demanding but generally we are looking for people with the following skills –

  • Excellent administration and organisational skills
  • Strong customer service skills to provide an exceptional service to internal and external customers
  • The ability to work well within a team but also independently when required
  • Outstanding communication skills – both via face to face and telephone
  • Great at building relationships with customers and colleagues
  • Computer skills and the confidence to use Microsoft packages such as Word and Excel.

Opportunities may arise at short notice and could be full or part time hours based at various locations across the region. The department is currently under a review and the hours/roles within the department may be subject to change. If you are successful, we will retain your details and contact you when an appropriate temporary vacancy arises.

Our Force is split between 3 different areas – Northern (Incorporating Northumberland/North Shields area) Southern (Sunderland/South Shields) and Central (Newcastle/Gateshead) Please submit your interest for the location you have chosen on the correct link.

Please just apply for just 1 of the roles – if you are flexible with locations, we can discuss this if you are invited to interview.

In return for your dedication and experience, we offer 24 days’ leave, excluding bank holidays, increasing to 29 days for 5 years+ service. We support our people inside and out of work – offering a very competitive pension scheme, and discounts on shopping and eating out thanks to the Blue Light Card. And to take care of your physical and mental well-being, we’ve invested in trained mental health first aiders on-site, an employee advice service and access to gyms in some stations.

Vetting level:

Recruitment Vetting (RV)

Applicants must be a resident of the UK for a minimum period of 3 years to ensure vetting checks can be successfully performed.

A job offer will be dependent upon vetting clearance, medical information and references.

Please note this is a newly published pay banding subject to consultation at Northumbria Police.

All staff including those appointed on fixed term contracts must successfully complete their probationary period before they are eligible to apply for a Northumbria Police vacancy.

Northumbria Police fully supports a policy of equal opportunities and we welcome applications from suitably qualified people from all sections of the community, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. Appointments are based on merit alone

Job Types: Full-time, Part-time, Temporary contract

Salary: £20,919.00 per year

Benefits:

  • Company pension
  • Cycle to work scheme
  • Employee discount
  • Sick pay
  • Store discount
  • Wellness programme

Work Location: One location

gatheringourvoice.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, gatheringourvoice.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, gatheringourvoice.org is the ideal place to find your next job.

Intrested in this job?

Related Jobs

All Related Listed jobs