Customer Development Representative

Full Time
South Bend, IN 46628
Posted
Job description

Responsibilities and Essential Duties:

  • Generates and develops additional product lines into existing business to meet specified sales goals.
  • Call block Monday’s – minimum of 75 calls to set appointments.
    Responds to all inquiries and requests in a timely and professional manner.
  • Prepares and presents sales proposals.
  • Plans and manages customer sales opportunities in their sales territory.
  • Understands and communicates information regarding company products, services, and policies and procedures to existing customers.
  • Possesses and maintains thorough knowledge of Wildman Business Group industry product information.
  • Continually gathers information on local competition and prevalent industry and business climate within given territory; communicates information to management and others as needed.
  • Negotiating of contracts/service agreements to add additional product lines to accounts which will require contract addendums.
  • Ensures that all required client paperwork is complete, accurate, and submitted on time.
  • Provides timely and accurate reports as required.
  • Attends and participates in business/trade events that impact business unit.
  • Attends and participates in team strategic sales meetings.
  • Performs other duties as assigned by manager.

Requirements and Qualifications:

  • Bachelor’s degree (B.A.) or equivalent, one to two year’s experience, or equivalent combination of education and experience is preferred.
  • Must be a self-starter and proactive.
  • Commitment to excellence and high standards.
  • Excellent written and verbal communication skills.
  • Good judgement with the ability to make timely and sound decisions.
  • Creative, flexible, and innovative team player.
  • Demonstrated ability to make successful presentations to individuals and/or groups at all levels of an organization.
  • Strong organizational skills; able to manage priorities and workflow.
  • Ability to work independently and as a member of various teams and committees.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.
  • Excellent problem resolution and consultative sales skills.
  • Proven ability to handle multiple projects and meet deadlines.
  • Professional representation of the company.
  • Strong interpersonal skills.
  • Ability to prepare reports and business correspondence.
  • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
  • Proficient on Microsoft Office software: Outlook, Word, Excel, PowerPoint and Internet Explorer.
  • Must be able to speak, read, write, and understand English as the primary language(s) used in the workplace.
  • Ability to handle difficult tasks calmly and effectively in high stress situations

Physical Requirements:

  • While performing the duties of this job, the employee is frequently required to do the following:
  • Coordinate multiple tasks simultaneously.
  • Collect, interpret, and/or analyze complex data and information.
  • Understand and respond to a diverse population.
  • Lift and/or move up to 50 pounds, including a briefcase, laptop, sales samples, and/or sales materials.
  • In most territories, travel is required by car but must be able to travel by plane, if necessary to meet customer deadlines, appointments etc.
  • Proof of insurance and a clean BMV record is required.
  • Ability to use telephone/cell phone to communicate with customers, Inside sales and support, and Outside Sales personnel.

Education

Preferred
  • Bachelors or better

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