Customer Care Coordinator 2023

Full Time
San Diego, CA 92126
Posted
Job description
Renewal by Andersen of Oregon and Greater San Diego is now hiring!
Join an Industry Leader!
Renewal by Andersen leads the industry in window and door replacement and offers a Signature Service to homeowners in the Greater San Diego area. We pride ourselves in delivering world class customer service experiences, having a great working environment and giving back to the communities in which we serve.

The San Diego based Customer Care Coordinator will help drive the flow of relationships between customers, installation teams and management. Our ideal candidate is constantly searching for ways to do things better. Every day is about seeing opportunities and building best practices! Join this fast-growing organization and make us better!

WHAT YOU'LL BE DOING \u007C THE ROLE

  • Contribute to an excellent co-worker and customer experience by helping move projects forward with good communication and excellence.
  • Communication of specific client needs with teams and Management
  • Processing paperwork to help each stakeholder receive their needed information.
  • Communicating logistical changes and installation issues .
  • Problem solving with teams locally and in other locations.

WHAT YOU BRING \u007C THE PERSON

  • 5+ years of Customer Service Experience
  • Microsoft Office Suite experience is required. Must be able to create professional business correspondence in Word, organize tracking spreadsheets in Excel and use Outlook for communication and calendaring
  • Modest or extensive construction background a plus but not required.
  • High school diploma

WHAT'S IN IT FOR YOU \u007C THE BENEFITS

  • Competitive Salary
  • Health, Dental and Vision Insurance
  • PTO
  • 401k
Renewal by Andersen Corporation is the full-service window-replacement division of the Andersen Corporation with over 100 locations across North America.
We are a proud equal opportunity employer committed to fair hiring practices. We conduct background checks and drug screens in order to create a welcoming and safe environment for all team members.
If you have any questions feel free to contact us or visit our career page at: https://www.tiffee.com/

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