Job description

Patient Support Services Inc, under Lincare, is the nation’s leading provider of clinical respiratory services, oxygen and durable medical equipment. We are currently seeking a Customer Billing Representative to work out of our billing office in Texarkana, TX.

Please note that this job is on site. It is not remote.

**Paid Training**

**Monday - Friday (Day shift)

**Full Benefits Package + 401K**

**Paid Holidays + PTO**

Responsibilities:

• Answer Accounts Receivable phone inquiries
• Contact payers for medical claims status, follow-up denials, or partial payments
• Obtain payer requirements for timely adjudication of claims
• File claims while ensuring all required documentation is complete and accurate
• Verify, adjust, and update Accounts Receivable (A/R) according to correspondence received from insurance company
• Pursue, maintain, and communicate medical coverage/guideline changes/updates
• Processes all incoming and outgoing correspondence as assigned
• Help facilitate inter-office communication on error and denial trends
• Initiate the review/appeal process on disputed claims
• Research credit balances and initiate refunds as required
• Document all activity in customer's computer account
• Acts as liaison between staff and management

Qualifications:

• High School Diploma or General Education Degree (GED) required
• Past performance shows solid evidence of insurance qualifications and guidelines
• Knowledge of telephone etiquette and adequate oral and written communication skills
• Shows effective multitasking skills
• Positive and cooperative attitude in working and communicating with individuals at all levels of the organization
• Knowledge of medical field preferred

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work Location: In person

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