Job description
POSITION SUMMARY:
Provide accurate, high quality credentialing practices that comply with regulatory and accreditation agencies, hospital and medical staff bylaws, rules and regulations, and policies and procedures. Continuously strives for best practice and identifies improvement opportunities in the credentialing process and/or other department activities and assists to facilitate change.
REPORTING RELATIONSHIP:
The Credentialing Specialist reports to the Manager of Medical Staff and Credentialing Services (MSCS) and is not responsible for the direct supervision of others.
FUNCTIONAL RESPONSIBILITIES:
- Manages one or more component(s) of the credentialing process (e.g., initial credentialing applications). This includes demonstrated knowledge of best practice and standards and identification of improvement opportunities.
- Works closely with Supervisor and team to update forms, policies and procedures, and processes relevant to credentialing practices and department activities.
- Data entry and maintenance of credentialing software and other system software as identified by the MSCS leadership.
- Provides clerical support for medical staff committees, MSCS, and other activities identified by MSCS leadership. Clerical support includes: scheduling/coordinating meetings, taking minutes, setting agendas and meeting follow up
- Demonstrates and promotes collaborative partnerships to facilitate teamwork, professionalism, and respect for diversity.
- Demonstrates personal accountability for own continuous growth and development and seeks out appropriate learning opportunities to enhance competency and improve performance.
- Provides excellent customer service and recognizes the importance of service orientation to both internal and external customers; anticipates and responds to customer needs; and gives high priority to customer satisfaction.
BASIC QUALIFICATIONS:
- Completion of high school diploma or GED with up to 2 years of post-high school training, such as in business school, community college, or equivalent is required.
- Typically requires 3-5 years of related experience, including 1 year of administrative services experience or its equivalent.
- Knowledge of a variety of computer software programs (including, Microsoft Office Word, Excel and Power Point) is required.
- Experience using e-mail and electronic calendar
- Demonstrated ability to maintain confidentiality is required
- Excellent interpersonal and communication skills in order to deal effectively with customers are required
- Effective written and verbal communication skills are required
- Demonstrated skills to work with deadlines, manage multiple priorities and function independently is required
- Ability to work flexible schedule in order to provide coverage for meetings is required
- Ability to function as a high performer in a stressful, frequently unpredictable environment.
PREFERRED QUALIFICATIONS:
- Typing speed of 60-70 wpm
- Previous healthcare experience with demonstrated knowledge of medical staff policies and procedures and medical staff terminology is preferred.
- Understanding of department services and terminology is preferred.
- Experience in minute taking preferred.
- Certified Professional in Medical Services Management (CPMSM) or Certified Provider Credentialing Specialist (CPCS) preferred.
Additional Details
This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.
Overview
Under the leadership of President and CEO Robert G. Riney, Henry Ford Health is a
$6 billion integrated health system comprised of six hospitals, a health plan, and 250+ sites
including medical centers, walk-in and urgent care clinics, pharmacy, eye care facilities and
other healthcare retail. Established in 1915 by auto industry pioneer Henry Ford, the health system
now has 32,000 employees and remains home to the 1,900-member Henry Ford Medical Group, one
of the nation’s oldest physician groups. An additional 2,200 physicians are also affiliated with the
health system through the Henry Ford Physician Network. Henry Ford is also one of the region’s
major academic medical centers, receiving between $90-$100 million in annual research funding and
remaining Michigan’s fourth largest NIH-funded institution. Also an active participant in medical
education and training, the health system has trained nearly 40% of physicians currently practicing
in the state and also provides education and training for other health professionals including nurses,
pharmacists, radiology and respiratory technicians. visit HenryFord.com.
Benefits
Whether it's offering a new medical option, helping you make healthier lifestyle choices or
making the employee enrollment selection experience easier, it's all about choice. Henry
Ford Health has a new approach for its employee benefits program - My Choice
Rewards. My Choice Rewards is a program as diverse as the people it serves. There are
dozens of options for all of our employees including compensation, benefits, work/life balance
and learning - options that enhance your career and add value to your personal life. As an
employee you are provided access to Retirement Programs, an Employee Assistance Program
(Henry Ford Enhanced), Tuition Reimbursement, Paid Time Off, Employee Health and Wellness, and a whole host of other benefits and services. Employee's classified as contingent status are not eligible for benefits.
Equal Employment Opportunity/Affirmative Action Employer
Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is
committed to the hiring, advancement and fair treatment of all individuals without regard to
race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,
weight, marital status, family status, gender identity, sexual orientation, and genetic information,
or any other protected status in accordance with applicable federal and state laws.
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