Job description

Job description

Job Overview:

Apply your leadership and sales skills to meaningful shape the Front Office team and provide high level exposure of hotel in major market.

Duties:

• Interview, hire, train, support, coach and mentor the Front Office Team
• Solicit, negotiate and book new and repeat business through various efforts to maximize room revenue to meet or exceed hotel revenue goals.
• Champion great service and empower your team to take care of our guests.
• Develop and continually enhance relationships with key accounts to maintain high visiblilty and increase market share.
• Cultivate relationships with guests to develop loyalty and maintain a high level of satisifaction.
• Applying problem solving skills to resolve guests and/or team issues to their satisifaction.
• Monitor daily task to ensure that all Brand Standards are impletmented and being followed.
• Sales lead generation and follow up.
• Track all sales activities in sales software.
• Negoiate and execute contracts that are fair and profitable.
• Ensure that all propery emergency procedures are comminicated and followed, when necessary.
• Plan for success and improvement with staff meetings, action plans and daily huddles.
• Manage Front Office schedule to ensure proper coverage and fill in when needed.
• Recognize and reward your team.
• Conduct site inspections and do Comp-Set assessment.
• Support and fill in for the General Manager when needed.

Requirements:

• A minimum of 2 years hotel Front Office leadership experience and hotel Sales management experience. Radisson experience a plus.
• Proven successful selling and negotiation skills, including prospecting.
• Delphi knowledge is a plus.
• Must possess strong verbal and written communication skills, task management, comfortable with various forms of technology.
• Highly movitivated, and at ease in a high-energy, service- oriented environment and be able to manage mulitple functions and priorities.
• Available for weekend MOD shifts.

Job Type: Full-time

Salary: From $40,000 - $50,000 annually

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Weekly day range:

• Weekend availability

Ability to commute/relocate:

• Portland Metro Area

Experience:

• Hotel management: 2 years (Preferred)
• Hotel Sales Management: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: In person

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Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Holidays
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Portland, OR 97218: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Hotel management: 2 years (Preferred)
• Hotel Sales: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: In person

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