THE POSITION

The City of Sacramento requires all newly appointed employees to be fully vaccinated against COVID-19 as a condition of employment. Candidates seeking an accommodation from this requirement will be considered on a case-by-case basis.

The ideal candidate will have the ability to effectively communicate on multiple media platforms, provide excellent customer service to constituencies and manage projects in a timely manner. This position will require strong critical thinking skills, political acumen, judgment, and analytical skills to assess and respond to situations accordingly and effectively. Ideal candidates possess strong attention to detail, have a positive attitude, the ability to be flexible and calm under pressure, and be comfortable working with a diverse group of staff members, elected and appointed individuals, and community members. Candidates with strong writing skills, experience in constituent services, event coordination, administration and support, and experience working with local and non-profit groups are highly desired.

Under general supervision, the Council Representative supports the Council Member by performing a variety of administrative, legislative, project, community relations or constituency services and duties in support of the day-to-day operations of the office and needs of the district.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Plans and/or participates in community engagement efforts at a district or citywide level with neighborhoods, business or community groups or associations and other interested parties in the evaluation and development of programs or solutions to community concerns, issues and priorities.
• Plans and/or participates in the development and implementation of projects and initiatives of the district or community.
• Responds promptly to constituent complaints or inquiries by gathering information, coordinating with city staff or others; discusses complicated or complex constituent complaints or inquiries with the Council Member and receives direction; responds to constituents via letter, phone, or e-mail; researches and follows up on status of projects or pending issues.
• Develops, administers, and interprets surveys; focus groups; statistical data and other methods of information gathering to gauge the needs of the community.
• Draft memoranda and reports that articulate the Council Member's proposals, priorities and positions on matters of interest.
• Produces communications or advisories for activities of interest, district events, special events or local media articles, as required.
• Attends external meetings or events in the community, as self or liaison to the Council Member, during workdays and evenings, including neighborhood association meetings, community events or special meetings on urgent issues as required.
• Attends internal meetings during both workdays and evenings, as self or liaison to the Council Member, as required.
• Reviews expenditures and gathers documentation for payment.
• Runs reports for analysis and alignment of expenditures with budgetary goals and needs.
• Maintains web pages and/or social media sites.
• Provides training or work assignments to interns or volunteers
• May supervise interns or volunteers
• Performs other or related duties as assigned.

• City political processes and procedures and the Sacramento community as a whole.
• Function of various city departments and where to go for answers for the public and the Council Member.
• Practices and methodologies in community relations and engagement, constituent affairs and event planning.
• Principles of project management
• Practices and systems of office management and record keeping

• Verbal and written communication
• Time management
• Interpersonal relations
• Conflict resolution and problem solving
• Organization and event planning
• Managing projects
• Intermediate level desktop computers, computer applications and software.

• Balance conflicting priorities in a public office environment.
• Collaborate successfully with a wide variety of officials, constituents, community groups and other organizations.
• Communicate clearly and concisely, both orally and in writing.
• Tactfully and timely respond to inquiries and concerns of the public.
• Effectively engage with other elected officials, city staff and the community.
• Establish and maintain effective working relationships.
• Manage activities, programs and projects within the scope of assignments.
• Collect, compile, analyze, and interpret information or data.
• Produce public communications such as media advisories and event flyers.
• Produce agendas, reports or summaries of meetings.
• Produce routine correspondence and reports.
• Use software programs for the production of internet and social media sites.

QUALIFICATIONS

EXPERIENCE AND EDUCATION

Experience:

Substitution:

Additional qualifying experience may substitute for the required education on a year for year basis.

THE SELECTION PROCEDURE

Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox.

1. Application: (Pass/Fail) – All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline or upon receipt of 100 applications, whichever occurs first:

• 
  Employment applications must be submitted online; paper applications will not be accepted.
• Employment applications will be considered incomplete and will be disqualified:
  • If applicants do not list current and past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week).
  • If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section.
• Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position.
• Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment.
• Proof of certification and/or license should be submitted online with your application. Proof of certification and/or license will be required at time of appointment.

2. Supplemental Questionnaire: (Pass/Fail) – In addition to the City of Sacramento employment application, all applicants must complete and submit online responses to the supplemental questionnaire to the City of Sacramento Employment Office by the final filing deadline or upon receipt of 100 applications, whichever occurs first;

• Responses to the supplemental questionnaire must be submitted online; paper questionnaire will not be accepted.
• Incomplete supplemental questionnaire will not pass the review process; omitted information cannot be considered or assumed.
• A resume will not substitute for the information required in the supplemental questionnaire.
• Possession of the minimum qualifications is not necessarily a guarantee for further advancement in the selection process.

3. Screening Committee: (Pass/Fail) - All applications received by the final filing deadline or upon receipt of 100 applications, whichever occurs first, will be forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department.

4. Interview Process: Human Resources will forward applications to the hiring department. Those determined to be the most qualified candidates will be invited to participate in an interview process.

5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass LiveScan/fingerprinting and provide proof of receiving a complete COVID-19 vaccination. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment.

QUESTIONS:
For questions concerning this job announcement and the application process:

• Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process.
• For technical support between 6 AM - 5 PM PT, contact Live Application Support at 855-524-5627.
• Visit the City of Sacramento Human Resources Department website at http://www.cityofsacramento.org/HR/Career-Opportunities;
• Send an email to employment@cityofsacramento.org; or
• Call the Human Resources Department at (916) 808-5726

Bilingual Pay
Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary.

Pension Reform Act
The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento.

Equal Opportunity Employer
The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.