Job description

COORDINATOR, Strategic Event Management
LOCATION: Dallas, TX - Hybrid

Primary Duties:

• Serve in a support role to event manager on an array of events ranging from fully in-person, virtual or a hybrid model
• Work with department technologies and tools, virtual event platforms, registration platforms, exhibit floor module and event mobile apps, etc.
• Manage VIP rooming lists, requirements, hospitality services
• Assist with exhibit management and customer service
• Maintain department files and historical event documentation.
• Coordinate department functions such as event supplies, shipping, event cancellation insurance, etc.
• Actively participate in monthly client meetings.
• Other duties as assigned.

Minimum Qualifications:

• Entry level, 1-2 years of experience or college grad with hospitality degree

• Experience with Cvent registration and mobile apps preferred
• Experience with a2z or other exhibit management tool a plus
• Strong customer service skills, delivery of VIP-level service
• Strong oral and written communication skills and ability to interact in a firm but highly collaborative fashion
• Solutions-oriented, creative problem solver and able to work both independently and in a team setting.
• Must have the ability to prioritize and manage multiple projects and deadlines in a fast paced, dynamically changing environment.
• Team player with a strong customer service focus
• Eager to learn with a desire for career growth in the events industry
• Domestic Travel: 20% with brief 3-4-day blocks of time
• Proficient with Microsoft Office Suite

Benefit Summary
MCI USA is an established, family-friendly company offering outstanding benefits and significant growth opportunities.

• PTO
• Paid Company Holidays, including closure Christmas Eve - New Year’s Day
• 401K
• Medical, Dental, Vision and Supplementary Insurances
• Employer paid Group Life Insurance, Short-Term and Long-Term Disability
• Employer paid Family Building Benefit (fertility, adoption, & surrogacy)
• Employer paid Mental Health Benefit
• Pet Discount Program

Candidates must be authorized to work in the United States for any employer without sponsorship.

MCI USA is an Equal Opportunity Employer and is committed to Diversity, Equity, and Inclusion.

BIPOC applicants are strongly encouraged to apply.
About MCI USA
MCI USA helps companies and associations strategically engage and activate their target audiences, building community and boosting client performance through face-to-face, hybrid and digital experiences that support client business objectives. With US headquarters in the Washington, DC area and offices in New York, Baltimore, Dallas, and Chicago, MCI USA is rapidly expanding its platform to deliver a robust set of services in its Association and Corporate Solutions portfolios. Find out more at www.wearemci.com

Nearest Major Market: Dallas
Nearest Secondary Market: Fort Worth

Job Type: Full-time

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