Job description

POSITION TITLE: Community Health Advocate
LOCATION: HOPE Clinic (Main) but primarily in community
REPORTS TO: Community Health Advocate Lead
EDUCATION: High school graduate or equivalent
WORK EXPERIENCE: Minimum 1 year of volunteer service with identified ethnic community
SALARY RANGE: Contract, DOE
FLSA STATUS: Contract

History: In 1994, a group of Asian American women established a non-profit organization called the Asian American Health Coalition (AAHC). Their dream was to one day establish a community health center that would provide culturally competent and linguistically appropriate health care to low-income and uninsured Asians in Houston. In October of 2002, the AAHC, in collaboration with the Chinese Community Center and the Chinese Baptist Church, established HOPE Clinic (Helping Other People through Encouragement). As an all-volunteer, part-time health center, HOPE Clinic provided basic primary care services to a limited number of patients once a month for only four hours. During Hurricane Katrina in 2005, HOPE Clinic received recognition for providing services to over three thousand evacuees with the support of the community.

HOPE Clinic is a private, non-profit community-based Federally Qualified Health Center (FQHC) located in Southwest Houston. HOPE Clinic's caring and dedicated staff provides health care services to all regardless of the patients’ ability to pay in a culturally and linguistically competent and high-quality manner. HOPE Clinic serves the uninsured, under insured, those with limited English proficiency, and the low- income. A unique characteristic of HOPE Clinic is our capacity to provide services in 30 different languages, including: Mandarin, Cantonese, Vietnamese, Korean, Burmese, Arabic, and Spanish. HOPE Clinic is a Health Center Program grantee under 42 U.S.C. 254b, and a deemed Public Health Service employee under 42 U.S.C. 233(g)-(n).

LANGUAGE: Bilingual if used extensively in identified ethnic community is required; Texas Community Health Worker certification a plus.

HOPE Clinic is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including but not limited to disability, race, creed, color, age, sex, religion, political opinion, national or social origin, etc.

JOB SUMMARY:
The purpose of this Community Health Advocate (CHA) position is to educate hard-to-reach community and enhance local partnerships to increase access to vaccines in the Greater Houston area, especially the Asian, Asian American, Native Hawaiian, and Pacific Islander (A/AA and NH/PI) communities as well as other underserved communities. The CHA will work with the CHA Lead to disseminate culturally and linguistically tailored COVID-19/Influenza vaccine and outreach education resources. Training will be provided on Covid/flu vaccine efficacy and how to overcome hesitancy, and standardized data collection. Contractors will take part in virtual program meetings and training events provided by AAPCHO or the VEAP program and participate in virtual exchanges of best practices to address vaccine hesitancy and overcoming barriers to access.

MAJOR DUTIES & RESPONSIBILITIES:

• Work to address vaccine inequities and advance health equity, especially in an identified ethic community
• Take part in Health Advocacy trainings and planning meetings;
• Establish partnership with other Houston area organizations/establishments to increase

COVID and flu vaccine opportunities; * Identify health barriers and resources gaps;

• Monitor and collect feedbacks on vaccine hesitancy and stigmas so education plans can be created to reduce the vaccine fear and misinformation;
• Complete all program reporting and data collection;
• Attend on-site/off-site community engagement activities, clinic events, and/or training as needed;
• Perform other duties as assigned to support HOPE Clinic’s Mission, Vision and Values.

QUALIFICATION REQUIREMENTS:

• Proficiency and experience in Microsoft programs, including Word, Excel, and Teams.
• Ability to understand basic public health concepts, including an understanding of public health philosophy, goals, and practices. Ability to understand program objectives, goals, and priorities.
• Skills in meeting and dealing successfully with persons in diverse cultural groups.
• Must be able to utilize the Internet.
• Positively contributes to staff morale and corporate culture.
• Ensures that work assignments and information gathered from day-to-day work is not shared with anyone and protects all patient and agency information. Is knowledgeable of and maintains HIPAA standards of privacy and confidentiality.
• Skill in adjusting to sudden changes of priorities and quantity of workload. Resourceful, responsible, and able to work irregular and/or long hours with little advance notice.
• Proof of COVID-19 vaccine.

EDUCATION and/or EXPERIENCE:

• High school graduate or equivalent
• Minimum 1 year of service within an identified ethnic community.
• Texas Community Health Worker certification, or ability to apply, is considered a positive.

OTHER SKILLS and ABILITIES:

• Ability to read and write in language of identified ethnic community
• Above average skills in language ability as well as public speaking and writing.
• Must have good transportation and a valid Texas Driver’s license.

AMERICANS WITH DISABILITIES SPECIFICATION:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear, stoop, kneel, and use hands and fingers to operate a computer and telephone keyboard reach.
• Specific vision abilities required by this job include close vision requirements due to computer work.
• Light to moderate lifting (up to twenty pounds) is required.
• Ability to uphold the stress of assisting patients of diverse backgrounds.
• Regular, predictable attendance is required.

HOPE Clinic is a smoke- free and drug-free workplace in compliance with federal guidelines.

Job Types: Full-time, Part-time, Contract, Temporary

Pay: $13.00 - $20.00 per hour

Schedule:

• 8 hour shift
• Weekend availability

Ability to commute/relocate:

• Houston, TX 77036: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• What language(s) other than English do you speak and understand?
• HOPE Clinic has mandated the COVID-19 vaccine, will this be an issue for you?

Education:

• High school or equivalent (Required)

Language:

• a language other than English (Preferred)

License/Certification:

• Driver's License (Preferred)
• TCHW (Preferred)

Willingness to travel:

• 50% (Preferred)

Work Location: In person

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