Job description
- Customer Satisfaction
- Establish customer relationships for construction services
- Educate customers on the construction process
- Work with customers to understand desired upgrades/changes
- Ensure that estimates meet client requirements.
- Project Initiation
- Analyze labor, material, and time requirements for a project
- Create an accurate sketch and initial scope of work for construction projects.
- Deliver a consistent and well-defined initial estimate.
- Recognize project constraints and/or needed upgrades
- Work with Project Manager to price bid items, if needed.
- Project Planning
- Identify and document finalized project scope of work.
- Work with outside resources as necessary to complete accurate estimates (i.e Structural Engineers, ITEL, Electrical Inspectors, etc.)
- Assemble accurate and well-organized estimates.
- Deliver and Communicate estimates to the Project Manager.
- 2 years of previous construction estimating and/or insurance adjusting experience
- Strong background in negotiation and conflict management.
- Superb customer service track record
- Have clear and professional communication-both written and verbal
- Insurance claims experience is a plus.
- Proficient use of Xactimate™ estimating software
- Critical thinking and problem-solving skills
- Organized and able to multi-task in a fast-paced environment.
- Must have a good driving record
- BA in engineering, construction science, or a similar relevant field preferred
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
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