AllianceHCM in The Woodlands, TX is looking to hire a full-time Computer Desktop Support Specialist to provide on-site and remote IT support for our company. Do you have a strong technical aptitude? Are you looking for an opportunity to put your web development skills to good use? Would you like to join a trusted, industry-leading tech company that values the contributions of its employees? If so, please read on!

This IT position with our software company earns a competitive wage. We provide excellent benefits, including 100% paid for medical, dental, vision, long-term disability, life insurance, a 401(k) with company match, profit sharing, a rewards and recognition program, professional development, and team building activities. If this sounds like the right opportunity to use your web development skills, apply today to join our software company!

ABOUT ALLIANCEHCM

Alliance aims to be the largest independent human capital management (HCM) company in the United States by providing the most advanced technology to customers through our proprietary, single database, cloud-based software. We help small- to medium-sized businesses manage their payroll, HR, benefits, onboarding, off-boarding, and everything in between. As the second largest privately held payroll company in the U.S., our goal is to constantly innovate and create best-in-class HCM solutions.

At Alliance, our employees enjoy more than rewarding work and competitive compensation. By joining us, you become part of a team that supports and celebrates your success. We encourage everyone to push the boundaries of what's possible and test new ideas. As part of our team, you'll go as far as you want and have fun doing it.

A DAY IN THE LIFE OF A COMPUTER DESKTOP SUPPORT SPECIALIST

As a Computer Desktop Support Specialist, you're responsible for providing on-site and remote support to our company by preventing and troubleshooting system malfunctions. You conduct daily inspections when issues arise as well as supervise the logging of network conditions and requirements. To keep our IT equipment in tip-top shape, you oversee the planning, purchasing, configuration, and tracking of all items across the country. You also maintain a backstock of standard IT-issued equipment for rapid distribution as needed.

Additionally, you serve as our IT subject matter expert and provide insight into all applications, platforms, and databases run by our company. By maintaining a high understanding of our daily technological needs, you help train others and promote the usage of a robust internal tech stack. You also create and maintain a log of job tickets and daily maintenance tasks as well as perform routine life cycling on our computers as needed. At times, you assist with web development duties, which involve using SQL Server, HTML, CSS, C#, VB.Net, and JavaScript. You enjoy having a job that uses your passion for technology, and it brings you great satisfaction to know you thrive in this position!

QUALIFICATIONS FOR A COMPUTER DESKTOP SUPPORT SPECIALIST

• Strong knowledge of commonly used software, hardware, and web applications
• Ability to gather information from employees and explain complex technical concepts in simple language
• Ability to troubleshoot and diagnose issues
• Excellent customer service skills

Do you have exceptional verbal and written communication skills? Can you recognize warning signs that indicate potential problems? Are you able to provide updates and fixes within the promised timeframe? Can you balance multiple tasks while demonstrating good time management? Do you have strong analytical and problem-solving skills? If yes, you might just be perfect for this web development position with our software company!

WORK SCHEDULE FOR A COMPUTER DESKTOP SUPPORT SPECIALIST

This full-time web development position typically works during business hours.

ARE YOU READY TO JOIN OUR TEAM?

If you feel that you would be right for this IT job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 77381