Title: Compliance / Documentation Generalist

Employee Group & Grade: Professional / Exempt

Reports To: Cybersecurity and Network Manager

Starting Salary Scale: $55k - $65k

Calendar Year: 220 days

Date Written/Revised: April 2023

Why Work at GOAL High School?

• Great Mission and Great Culture.
• Recognized as an Award-winning High School that serves at-risk students throughout Colorado.
• Recognized as 1 of 3 schools worldwide to receive the distinction of “Biggest Impact School” in technology from Microsoft.
• 220 calendar workdays.
• Our Compliance / Documentation Generalist can plan vacations with one 14-day break and two 1-week breaks and 2 weeks off in the summer.
• Competitive starting salary based on years of experience and qualifications.
• Potential to earn Pay-for-Performance incentives as a member of the GOAL Team.
• Competitive Benefits include an emphasis on Wellness in the workplace.
• The ability to continue contributing to the Colorado Public Schools Retirement System PERA.
• PERA 401K, with a 5% Match after one year.
• Medical, dental, vision, basic life insurance and AD&D plans.
• Health Savings Accounts (HSA).
• Voluntary life insurance for employees and dependents.
• Short-and Long-Term Disability Insurance.
• Optional additional insurance that includes accident, critical illness, and hospital plans.
• Employee Assistance Program.
• School provided laptop and cell phone and additional equipment as needed.
• Robust Professional Development and opportunity to work with passionate, mission-driven colleagues who are invested in your personal and professional growth.
• GOAL High School is a qualifying employer for the Public Service Loan Forgiveness Program (PSLF).

Purpose of Job:

The Compliance/Documentation Generalist is responsible for technology team documentation and compliance of IT systems within GOAL Academy while assisting the Cybersecurity Manager and Director of Infrastructure Services in the successful execution of IT projects and services.

Essential Duties/ Major Accountabilities:

Show Up: Be ACCOUNTABLE for our students, ourselves, and our team.

Connect: Develop and maintain TRANSPARENT and HONEST relationships with our students and team

Succeed: Become a STRONG unified team providing students an INNOVATIVE environment to become productive members of society

Essential Duties and Responsibilities:

• • Lead efforts to document IT processes and compliance policies.
  • Function as GOAL POC for IT day-to-day compliance and documentation issues.
  • Provides compliance and documentation plans and requests and recommendations to the Chief Information Officer.
  • Reports compliance and documentation specific help desk, server, and network metrics to the Director of Infrastructure Services.
  • Performs hands-on audits of school systems and ensures full compliance with applicable laws and regulations.
  • Seeks out and implements operational efficiencies with respect to the systems in use at GOAL Academy.
  • Provides tier 2-3 support via remote support and helpdesk[BD1] .
  • Assists Cybersecurity Manager by analyzing systems, responding to alerts, and mitigating organizational risk.
  • Create and manage effective action plans in response to audit discoveries and compliance violations.
  • Remain up to date on federal and state laws related to the organization and update policies accordingly.
  • Perform compliance audits to determine whether established protocols are being followed and areas of improvement.
  • Create and maintain up to date written documentation and policies related to the department’s activities.
  • Create a compliance resource library for staff members to reference for questions.
  • Works with colleagues to ensure consistency of documentation practice across the Tech Department.
  • Trains employees in efficient documentation usage.
  • Assists with both internal and external audits.
  • Ensures documentation integrity.

Additional Duties and Responsibilities:

• • Ability to treat sensitive and confidential matters with discretion.
  • Any additional reporting required by the Chief Information Officer.
  • 10-30% travel required, in-state only.
  • Other duties as assigned.

Accountability Standards for all GOAL Academy High School Staff:

• Love for children and ability to work enthusiastically on their behalf.
• Actively and enthusiastically recruit new students through community partnerships and community events.
• Excellent interpersonal, organizational, time-management, verbal, and written communication skills
• Knowledgeable and comfortable working with technology
• Able to competently and persistently apply problem solving skills towards technology issues.
• Proven ability to serve on teams and participate in a collaborative decision-making process.
• Strong work ethic to achieve both school and personal goals.
• Ability to maintain a high level of confidentiality.
• Willingness to travel regionally.
• Ethical, honest, and good-humored

Minimum Required Knowledge, Skills and Abilities:

Education and Experience:

• Bachelor’s degree or Computer Science, Business Administration and Management Information Systems, preferred.
• 1 year of Compliance Writing required; OR
• Minimum 3 years’ Compliance Writing experience may be substituted in place of a degree.
• Minimum 2 years’ documented experience in technical or procedural writing required.

• Certifications, preferred
  • CompTIA A+ or equivalent
  • CompTIA Project+ or equivalent

Or other background demonstrating application of the following knowledge, skills, and abilities:

• Excellent verbal and written communication skills.
• Excellent computer skills in a Microsoft environment.
• Ability to conduct virtual training.
• Excellent organizational skills.

Physical Requirements of this position include:

Seldom

Cold-50 F or less/Heat- 90 F or more/Gases-Fumes/ Heights/Climbing/ Crawling-Kneeling/ Bending/ Walking on Uneven Surfaces/Chemical-Solvents/ Travel-National or International

Over 30 Pounds: Lifting-Lowering-Reaching Over Shoulders-Reaching Forward-Pushing-Pulling-Carrying

Occasional

Noise/Working Alone/ Local Travel/ Visual Acuity-Far/ Color Discrimination

Over 20 Pounds: Lifting-Lowering-Reaching Over Shoulders-Reaching Forward-Pushing-Pulling-Carrying

Frequent

Work with Others/ Visual Acuity-Near/ Hearing/ Speech/ Manual Dexterity/ Eye-Hand Coordination/ Computer/ Mouse/ Copier/ Scanner/ Printer/ Telephone

Under 20 Pounds: Lifting-Lowering-Reaching Over Shoulders-Reaching Forward-Pushing-Pulling-Carrying

GOAL High School is an equal opportunity employer and does not discriminate on the basis of race, color, religion, national origin, gender, age, genetic information, or other status protected by law in its admission, access to, treatment, or employment in its education programs or activities.