Job description

***Applicants who apply on our website will be given priority screening:

https://www.gncu.org/careers/

Greater Nevada Credit Union is looking for Compliance & Quality Assurance Manager with a passion for Helping More People Live Greater!

About The Position

The Compliance and Quality Assurance Manager is responsible for the development, oversight, and leadership of the team responsible for the credit union’s compliance and quality assurance programs. In addition, the person in this role leads efforts to oversee the company’s procedural platform, identifying opportunities for enhanced process consistencies within the organization.

Who we're looking for

Before we get into the specific details of this position’s requirements and qualifications, let's focus on the bigger picture of Greater Nevada, and what makes a Greater Nevadan.

At Greater Nevada, our passion is Helping More People Live Greater. When we say "people," we mean every single person who we interact with or could interact with, from our team members to our community members.

To do this, we practice C.A.R.E. with our Values:

• We Care Genuinely.
• We build relationships because we know that we are Greater Together.
• We Stay Trustworthy as we serve our communities.
• "Be Bright" rings in our ears as we find custom solutions that meet our members' needs.
• We Inspire One Another, our members, and our communities to re-imagine what Living Greater can be.
• In every moment, we Enjoy the Experience. It's what has made the last 70 years greater and what we carry into the future as we continue to serve.

These values have guided us to become the largest Nevada-based credit union to touch the lives of more than 86,400 members and thousands upon thousands of people through our community and philanthropic work.

To live by those values, we make a deal with every single one of our team members—the C.A.R.E. Deal. It's a win-win agreement that we shake hands-on at the beginning of our relationship together.

As a Greater Nevadan, that means we make four promises to you:

Compensation and Benefits – We offer Greater Pay and Greater Benefits, including:

• Competitive compensation
• Medical, dental, and vision plans, where we cover 90% of employee costs and about 75% of the costs for their dependents
• Health Savings Account contributions
• Supplemental insurance and life insurance plans
• Paid time off, including vacation and sick time, 11 annual paid holidays, eight hours of personal leave, and sabbatical leave after seven years of employment
• Paid time to volunteer and make a contribution to the community
• Employee product and service discounts

Advancement – We strive to be a place where you can grow into your next career move, without having to leave the Greater Nevada family. So, we offer extensive training and development opportunities for each employee. Our continuous coaching culture allows for more direct and regular performance feedback and compensation.

Recognition – We invest time, energy, and resources to find creative, impactful, and fun ways to deliver recognition that fits each Greater Nevadan's successes.

Environment - Nobody wants to come to work in a place that's dull and filled with drudgery all day long. So, part of our side of the deal is ensuring you have a great place to work in and great people to work with.

Our C.A.R.E. deal goes both ways, so here's how we expect each team member to demonstrate they care:

Competence – Greater Nevadans know how to do their job and do it well—or they know how to access the resources they need to accomplish great things.

Attitude – We don't expect team members to plaster a fake smile on their faces every day, but we do expect them to bring their best attitude to work and strive for greatness.

Relationship building - We put a lot of emphasis on building build strong relationships with members, clients, coworkers, and the communities that we serve. Why? Because those connections enable us to live our passion: Helping More People Live Greater.

Effectiveness – We ask each Greater Nevadan to be productive, efficient, and successful at the work they do.

What You'll Be Doing

• Ensure credit union compliance with statutory and regulatory requirements through the implementation of a program that ensures timely reviews and accountability by involved areas of the organization.
• Lead the quality assurance program to ensure:
• The delivery of products and services is aligned with internal expectations and documented procedures, and
• Access to systems is being appropriately managed.
• Manage the company’s procedural platform to ensure the consistency of naming and numbering conventions throughout and the identification and resolution of any potential conflicts among processes within and/or across departments.
• On an ongoing basis, review laws and regulations that impact the Credit Union’s compliance requirements providing timely recommendations to business unit leaders.
• Ensure laws and regulations, and legal requirements impacting the Credit Unions compliance requirements over the Cannabis program are accurate and up to date.

Location

This position has the ability to be based in Reno or Carson City NV

Greater Nevada Credit Union’s Reno Operations Center location:

​9790 Gateway Dr.

Reno, NV 89521

United States

Your team will be located at:

Greater Nevada Credit Union’s Eagle Station location:

451 Eagle Station Lane

Carson City, NV 89701

United States

Compensation

• $76,000.00-$105,000.00 per year
• Competitive compensation and Greater Benefits are part of our deal

Skills

• 3-5 years of managerial experience
• Strong knowledge of credit union operations and internal control structure needed to support the operations.
• Ability to work well with Senior Management and Executive Leadership
• Passion for process improvement initiatives and ability to drive changes throughout the organization.
• Knowledgeable of regulatory compliance

Competencies

• Experience managing business partner relationships.
• Ability to grasp the nuances of business needs beyond functional area of responsibility.
• Inquisitive and adept analytically.
• Ability to organize and understand complex processes.

Physical Demands

• While performing the duties of your job, you may regularly be required to sit/stand and use a keyboard, mouse, phone, and multiple monitors for an extended period (including repetitive motions with hands, fingers, arms, etc.).
• You may be occasionally required to lift and/or move up to 20 pounds.

Our Commitment to Diversity, Inclusion, Equality and Opportunity

At Greater Nevada, we believe that diversity makes us greater. When our team reflects the communities we serve, we can truly fulfill on our promise of Helping More People Live Greater.

Greater Nevada is an equal opportunity employer. Employment at Greater Nevada is based solely on a person's merit and qualifications directly related to professional competence. Greater Nevada prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Type: Full-time

Pay: $76,000.00 - $105,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Overtime

Work Location: In person

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