Job description

Help Us Help People to Realize the Resilience That’s Within Them.

Do you enjoy helping people to achieve their goals and dreams?

Want to work for a company committed to supporting, educating, and empowering people to choose and achieve what is important to them?

Monarch NC, a provider of high-quality and trauma-informed care for people with intellectual and developmental disabilities, mental illness and substance use disorders, is seeking an experienced Team Leader to join our Community Support Team (CST) in Charlotte, NC.

The CST Team Leader will guide, direct and evaluate each assigned team to ensure excellent, courteous, helpful, and respectful services.

Responsibilities include:

• Monitors the delivery of CST to ensure the interventions are provided effectively to help the beneficiary restore community, daily living, personal, social and specific tenancy skills including obtaining and maintaining his or her own housing and develops natural supports, manage their illness, and reduce crises.
• Facilitates a weekly face-to-face team meeting to ensure that the planned support interventions are provided; to allow the CST Staff to briefly discuss the status of all beneficiaries receiving services; problem-solve emerging issues; and plan approaches to intervene and prevent crises.
• Provide direct and indirect services to the individuals and their families served.
• Provide assessment, person centered plan writing, and meeting facilitation to staff and to individuals being supported in order to have successful outcomes for their personal goals.
• Provides individual therapy for beneficiaries served by the team.
• Provides and coordinates the assessment and reassessment of the beneficiary’s clinical needs.
• Provides clinical expertise and guidance to the CST members in the team’s interventions with the beneficiary.
• Provides the clinical supervision of all members of the team for the provision of this service. An individual supervision plan is required for all CST members except the Team Leader.
• Determines team caseload by the level of acuity and the needs of the beneficiary served.
• Completes functional needs assessment(s) to determine the scope and anticipated outcomes to the services.
• Provide direct and indirect community support team services (individuals who work as part of a CST).
• Help staff and the people they are supporting develop relationships within their community that could help them achieve their personal goals. These resources include locating recreational activities, housing, food, clothing, school programs, vocational opportunities/services, and other providers needed for mental health, developmental disabilities and substance abuse services.
• Coordinate and monitor services, including comprehensive tracking of activities in relation to person-centered plan.
• Identify and provide emergency crisis services as necessary and respond accordingly; coordinate other services as appropriate.
• Participate in agency on-call structure as First Responder.
• Drive and travel to community locations, various agencies, and other outreach destinations as needed.
• Complete all other relevant responsibilities as assigned by the supervisor.

To qualify, candidates must have the following:

• A Master's Degree in a Human Services related field is required.
• Must have at least 1 of the following North Carolina licenses: Licensed Clinical Addiction Specialist - Associate (LCASA), Licensed Clinical Mental Health Counselor - Associate (LCMHCA), Licensed Clinical Social Worker - Associate (LCSWA) or Licensed Marriage & Family Therapist - Associate (LMFTA).
• At least 2 years of post-graduate experience working with people with intellectual disabilities, developmental disabilities, mental health issues or substance abuse issues.
• At least 1 year of post-graduate management experience.
• A valid Driver's License is also required.

We understand that in order for our professionals to take good care of our people, we need to take good care of them too. That’s why we offer the following benefits:

• Employee Care Fund for Monarch staff facing financial hardship as a result of unforeseen circumstances like a natural disaster, house fire or other emergencies!
• Medical, Dental and Vision Insurance
• Paid Time Off, including 10 paid company holidays
• Our company qualifies for the Student Loan Forgiveness Program!
• Employee Development Program
• Employee Retirement Plan
• Employee Referral Program
• Employee Assistance Program

...and much more!

Come join us in our mission to support people with disabilities in growing toward their potential, reaching their dreams, and making their own informed choices about where they live, learn, work, play and worship. We look forward to working with you!

Job Type: Full-time

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Medical specialties:

• Addiction Medicine
• Psychiatry

Schedule:

• Day shift

Education:

• Master's (Required)

Experience:

• Mental health: 2 years (Required)
• management: 1 year (Required)

License/Certification:

• North Carolina LCASA, LCMHCA, LCSWA or LMFTA (Required)

Work Location: One location

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