Job description

JOB DESCRIPTION / SUMMARY:

Summit Home Care is searching for a dedicated full-time Community Sales Professional to join our team for the Greater Cincinnati and surrounding areas! The position comes with a competitive pay and benefits package!

Job Title/Position: Community Sales Liaison Reports to: Director of Sales

Hours / Shift Schedule: FULL TIME Basis

Benefits – 401K Program - After 6 months, Summit Home Care will match 4% if the employee contributes 5% or above.

Required Knowledge/Skills/Abilities:

• College Degree Preferred (Minimum of associate)
• 3+ years Previous Home Care Sales and/or Marketing experience
• Willing to Travel to Various Facilities and Events
• Experience in home health care, durable medical equipment, or skilled nursing facility preferred
• Ability to build rapport with Elderly/Senior clients and account management
• Deadline and detail-oriented, flexible, self-motivated, and a team player
• Dynamic & Determined
• Energetic and Motivated personality
• Excellent customer service, oral and written communication skills
• Interested in learning, with an eye toward personal improvement
• Intuitive, good listener, strong communicator, solution oriented, driven
• Outgoing and Upbeat Attitude (Fearless Go Getter)
• Process-oriented, results-driven, and able to learn and utilize our Internet-based client management software (Salesforce.com)
• Professionalism when working with remote families and Caregivers in a structured environment
• Strong negotiation

The Community Liaison will be responsible for:

· Actively educating hospital and physician staff in programs and services

· Assisting in the development of strategies to educate ICM staff and physicians regarding clinical programs, as well as conducting an annual review of clinical assessment skills for each RN/LPN

· Attending community networking events to create additional business relationships

· Consistently securing new referrals, and contacting potential customers and physicians regarding our services

· Expanding Summit Home Care Network through networking with prospective referral sources and partnerships/ Fielding referral calls and discussing opportunities

o Schedule meetings with new physician offices and skilled nursing facilities to explain how our services provide world-class customer service

o Schedule regular visits (bi-weekly or monthly) to existing, emerging/potential physicians

o Set follow-up appointments to keep customers aware of latest developments

· Communication of new programs and home care services to hospitals, physicians, staff, and patients.

· Creating sales material to present to customers

· Deliver promotional and marketing materials and service items

· Executing strategies identified as priorities by the organization

· Facilitate coordination of services/resources necessary to support physicians, patients, caregivers, and community

· Identifying and coordinating services for home care including durable medical equipment and infusion

· Keep up with trends in the industry and identifying new opportunities

· Learn how to use the online Well Sky System / Summit University material

· Maintain and expand relationships with industry partners, updating working leads list

· Meet with case managers and social workers to discuss opportunities to partner together with referrals

· Perform prospect visits to physician offices, hospitals, assisted living and skilled nursing facilities to educate and inform potential clients

· Resolving customer inquiries and complaints

· Reaching agreed upon sales target deadlines (Meeting quarterly goals!)

· Regularly meeting with liaison team and leadership team regarding new business plans and updates

· Shadowing each liaison team member in the office and in the field
Ensuring services are arranged for patients requiring home care services, durable medical equipment and infusion

· Talking with prospects and families about their needs and discuss options

Further Incentives: Excellent Pay - Flexible Schedule – Innovative, Family First Environment

Full Time Employees receive $25,000 of basic life insurance provided by the company.

Full Time Employees have access to:

· Medical Insurance (with the option of 3 different plans)

· Dental

· Vision

· STD / LTD

· Critical illness

· Voluntary Life Insurance / Spouse Life Insurance / Dependent Life Insurance

· OPTION of an HSA or FSA

· Healthiest You (a Teladoc service available 24/7!)

· AD&D / Accident and Injury

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

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