The Goal of the program is to remove barriers that our members face due to Social Determinants of Health issues, access to care and how to access needed services for their health care needs. This will be done in a linguistically, culturally appropriate manner

*Must be able to travel primarily to Bronx County to visit members, with trips into Kings & Queens for community events*

Community Health Care Workers (CHW) serve the community as a bridge between the member (community) and the healthcare system (providers) through outreach and education. By providing these services, CHWs help Aetna members attain and maintain better health outcomes, improve relationships with healthcare providers and help both parties to become more acculturated with each other. This position is part of a new initiative in addressing members needs who are most vulnerable.
As a Community Health Care Worker at Aetna you will:

• Work on an extended larger team that includes a Community Health Educator (CHE), Nurse Care Managers, and other CHW’s. As a team you will work to provide needed resources, fill gaps, and remove barriers so that the member will be successful in managing their health care needs.
• Meet with members in their home to conduct a brief Needs Assessment
• Participate at local vaccination community events (Covid, Flu, Shingles)
• Participate in health fairs that provide BP,A1C, cholesterol
• screenings.
• Collaboration with CBOs and Providers (FQHC, Dept of Health, traditional providers)
• Reinforcement of health care messaging in linguistically appropriate language
• Service coordination and navigation
• Assist members with program application completion that addresses Social Determinant of Health issues and barriers
• Educate members on Life Skills such as budgeting, food shopping, food preparation
• Educate members on Healthy Living, Physical and mental health well begin, Tobacco free drugs, alcohol.
• Assist the member with referrals for services in the community
• Document work with member in a database system and review as a team

Pay Range
The typical pay range for this role is:
Minimum: 18.50
Maximum: 34.60

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit

jobs.CVSHealth.com/benefits

Required Qualifications

• Must live in or near the Bronx
• Must be willing to travel primarily to Bronx County, with trips to Kings & Queens County for community events

Preferred Qualifications
Bilingual/target population preferred

• 2-3 years’ experience providing clinical services; experience in community/outpatient setting preferred.
• Community Health Worker Certification or equivalent training and experience preferred but not required
• Flexibility in work settings like the members home or other community setting
• Experience in serving the Medicare Populations in urban or rural environments with familiarity of resources within Kings, Queens & Bronx Counties, NY
• Preferred skills: Health Care Condition knowledge like Diabetes, Hypertension, Cardiovascular Disease
• Experience using a computer including the use of Excel and Electronic Health Records

Education

• High School Diploma/GED or equivalent experience

Business Overview
Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.