Command Center Warehouse Specialist | North Lauderdale, FL
Full Time
North Lauderdale, FL 33068
Posted
Job description
Overview:
DOING BUSINESS WITH PEOPLE, FOR PEOPLE.
Being One of Our People
Teleperformance is an Equal Opportunity Employer
POSITION SUMMARY
Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.
DOING BUSINESS WITH PEOPLE, FOR PEOPLE.
Teleperformance is a global leader in providing exceptional omnichannel customer experiences since 1978. Our impacts are far-reaching, spanning over 62 countries and interacting with over 38% of the world’s population. This kind of growth wouldn’t have been possible without the dedication of our people who continue to provide outstanding customer service in every opportunity. Here, your success is our success.
Responsibilities:
PRIMARY DUTIES, RESPONSIBILITIES AND REQUIREMENTS
- Be organized and have the ability to accurately track all components both incoming and outgoing
- Open and manage trouble ticket system for all requests
- Be familiar with safe packing procedures and various shipping methods
- Demonstrate a positive attitude at all times.
- Address and solve technical problems in a timely manner and complete all work assignments within expected time frames.
- Adhere to all work schedule assignments.
- Abide by and support management directives and adhere to all Teleperformance policies
QUALIFICATIONS
Must have a strong understanding of Communication (Video, Data and Voice) networking components, PC Hardware/Software and Operating Systems.- Warehouse experience preferred
- Must be able to lift at least 40lbs.
- One year of Technical Support & Network service experience in a related field preferred.
- Knowledge of the Microsoft Office Products - Excel, Word and Outlook.
- Excellent verbal and written communication skills.
- Ability to work independently and multi-task.
- Be detail-oriented and well organized.
- Strong customer service skills, confident at handling escalations in a calm and professional manner.
- Ensure all Teleperformance policies and procedures are adhered to, including but not limited to: security, HR, Operations, etc. and any known infractions of any of these corporate policies and procedures are communicated to the proper Teleperformance Management immediately
- Must pass mandatory background checks which may include pre-screenings, illegal drug tests and credit checks
- Minimum of 90 Day tenure with Teleperformance.
- Minimum 90% of Metrics Maintained.
- No correction communications in the last 6 months.
Being One of Our People
It is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, to teach, and to grow. We want you to come to work motivated to and proud to be on our team. That’s why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always.
Teleperformance is an Equal Opportunity Employer
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