Collections / customer care
Job description
Quality, integrity, and good old-fashioned customer service are the pillars that RRCA is built upon! We have 8 office locations throughout the United States & are the 27th largest roofing contractor for a reason. Our goal is to treat you just as we would want to be treated, every step of the way.
We are looking to add a great team player into our call center in Naples, This person will be in charge of our inbound leads. Delegating them to the right sales rep as well as following up with the customer for additional support. There will be a variety of other task that you will be trained on.
-Computer skills in a must
-Great phone skills is preferred
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Physical setting:
- Office
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
- Commission pay
Experience:
- Customer Service: 1 year (Preferred)
- Computer operation: 2 years (Preferred)
- Roofing Office: 1 year (Preferred)
Work Location: In person
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