Job description
Job Description:
Baptist Health is looking for a Collection Specialist to join our Team in Madisonville, KY.
Responsibilities include:
- Responding to all patient calls timely
- Assisting patients in understanding healthcare billing
- Updating patient demographics and updating patient insurance information
- Makes billing/coding inquiries to other departments on the behalf of the patient
- Explains self-pay payment guidelines/procedures
- Provide the highest level of customer service in an effort to deliver the greatest level of patient satisfaction, which in turn should create a pleasant patient experience.
Qualifications:
- High school diploma or GED required.
- Prior Customer Service experience necessary.
- Medical office and call center background preferred, but not mandatory.
Collection, Healthcare Billing.
If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!
Employees will be expected to comply with Baptist Health’s infectious disease and vaccination policies, which include but may not be limited to compliance with BHS’ mandatory vaccination policies for influenza and COVID unless reasonable accommodations are needed under applicable law
Baptist Health is an Equal Employment Opportunity employer.
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