Job description

Job Title: Cocktail Server
Pay Arrangement: Hourly
Reports to: General Manager

What’s The Story?
Established in 2018, Limestone BBQ and Bourbon specializes in exceptional BBQ and provide a warm, comfortable location to drink the finest bourbon around. We have brought the classic Texas BBQ taste to the great State of Delaware and paired it with the the best Speakeasy environment in this region. It’s an exciting time for High 5 Hospitality, LLC and you have the first opportunity to be part of this growth. We are looking for our own “small batch” of talent for the latest brand in the High 5 Hospitality, LLC family.

We are looking for an energetic, attentive Cocktail Server who is committed to providing a unforgettable experience to our customers. The Cocktail Server responsibilities include speaking with customers, taking drink orders, knowledge of bar menu, making recommendations, processing payments, and ensuring that customers’ needs are met and they have an excellent time. You should be a skilled multi-tasker with a passion for customer satisfaction and knowledge of wines, beer, and cocktails. To succeed as a Cocktail Server, you should be friendly, proactive, and efficient. Cocktail Servers should also be passionate about the food and drinks they serve and creating a fun, enjoyable experience for every customer.

All While maintaining High 5 Hospitality STARS core values:
Serve Others Well
Take Responsibility
Attitude is Everything
Results Matter
Strive for Excellence

Responsibility:
Daily execution of the Mission Statement and Core Values.
Interacting with customers by taking their orders, making recommendations, providing them with accurate bills, serving them food and drinks, processing payments, and supplying them with whatever they need in a timely manner.
Handling multiple tables and tasks in an efficient manner.
Cleaning and clearing tables.
Assisting with opening and closing duties, such as preparing ingredients and restocking items, such as straws, napkins, etc.
Learning about food and beverages, such as wine, beer, and cocktails.
Taking inventory of supplies and ingredients.
Checking identification to ensure customers are the proper age to purchase alcoholic beverages.
Standing, walking, and carrying heavy trays of food and drinks.

Requirements:
Minimum 21 years of age.
High School Diploma or equivalent.
Experience may be preferred, especially if serving beverages in a fine dining establishment.
Ability to walk, stand, and carry heavy trays.
A friendly, attentive attitude.
Knowledge of cocktails, beer, wine, and food.
A passion for providing customers with high-quality service.
Compliance with all local, state, and federal liquor laws.
Willingness to work at peak hours, which may include evenings, holidays, and weekends.

Guest:
Models hospitality skills/behaviors during shift.
Actively looks for and identifies techniques to attract new guests.

Quality Operations:
Maintains high cleanliness standards, during slow times, cleaning your area, restocking.
Relay any issue regarding operations to the Manager on Duty.

Sales and Profits:
Quick and proficient use of POS system.
Demonstrated time management and organizational skills.
Must be able to work a flexible schedule including days, nights, weekends and holidays.

Education/Training/Experience:
High School or equivalent.
Stellar Customer Service skills.

Physical Demands and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.

Note:
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

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