Clinical Systems Analyst

Full Time
California
Posted
Job description

Acts as a Systems Analyst for the Epic medical records system for UCSF and UCSF partner organizations, as well as for other integrated clinical and non-clinical applications as required. Uses a deep knowledge of systems infrastructure to implement complex integrations and troubleshoot complicated problems.

This position will work closely with multi-disciplinary teams within Information Technology, Clinical Systems, Clinical Stakeholders, and third-party vendors to ensure best best-in-class service for both patients and staff.


To see the salary range for this position (we recommend that you make a note of the job code and use that to look up):
TCS Non-Academic Titles Search (ucop.edu)

Please note: The compensation ranges listed online for roles not covered by a bargaining unit agreement are very wide, however a job offer will typically fall in the range of 80% - 120% of the established mid-point. An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.

For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Department Description

The UCSF IT Department provides centralized IT services to all aspects of the UCSF mission including patient care, research, and education in addition to support for enterprise-wide administrative systems. Additionally, UCSF IT works closely with a variety of more specialized departmentally-based IT services to provide common services, IT architectures, and frameworks in the areas of infrastructure technology, integration/interfaces, information management (e.g. master data management, clinical data warehousing), security, enterprise systems of record and IT service management processes and tools. Additionally, UCSF IT is actively engaged at the UC System level to identify and implement leveraged solutions and services but also to leverage the experience and skillset across the UC system to meet the rapidly escalating information technology needs of the institution. This offers employees the opportunity to be exposed to and engaged in a broad swath of the UC business and advanced technologies and professionals within UCSF and the UC System.

Required Qualifications

  • Bachelor's degree in a related area and/or equivalent experience/training.
  • At least 3 years of experience in a highly regulated clinical healthcare environment
  • Experience with Microsoft Windows client and server operating systems, environment management, administration, and configuration.

Preferred Qualifications

  • Demonstrated ability to install software and troubleshoot and repair moderately complex problems with computing devices, peripherals, and software. Understanding of and experience troubleshooting client, server, and peripherals-related issues and actions that can be taken to improve or correct performance. Experience in incident response and digital forensics, including data collection, examination, and analysis.
  • Advanced knowledge of computer security tools, best practices, and policies including demonstrated experience securing server-based software. Demonstrated skill at administering moderately complex security controls and configurations to computer hardware, software, and networks.
  • Demonstrated testing and test planning skills.
  • Ability to write technical documentation in a clear and concise manner.
  • Demonstrated comprehensive understanding of how system management actions affect other systems, system users, and dependent-related functions.
  • Interpersonal skills sufficient to work with both technical and non-technical personnel at various levels in the organization. Ability to elicit and communicate technical and non-technical information in a clear and concise manner.
  • Works independently and as part of a team. Demonstrated problem-solving skills. Ability to learn effectively and meet deadlines.
  • Knowledge of the Epic application and management of printers, workstations, downtime devices, and other endpoints within it

About UCSF

At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what’s possible for the patients we serve – a promise we share with the professionals who make up our team.

Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report – UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Organization

Health

Job Code and Payroll Title

007309 INFO SYS ANL 3

Job Category

Clinical Systems / IT Professionals

Bargaining Unit

99 - Policy-Covered (No Bargaining Unit)

Employee Class

Career

Percentage

100%

Location

Flexible (combination of onsite and remote work)

Shift

Days

Shift Length

8 Hours

Additional Shift Details

Mon-Fri

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