Clinic Director

Full Time
Birmingham, AL 35213
Posted
Job description
ELLIE MENTAL HEALTH is coming to the Birmingham/Hoover, Alabama area!

About Ellie Here at Ellie Mental Health, we are joining the mission to fill the gaps, and break down the stigma of mental health by focusing on greater access to professional therapists who can help. The mental health and wellness field presents a lot of barriers not just for patients and those in need, but for the whole community including licensed therapists, counselors and professional helpers. This is why Ellie Mental Health vows to be different. Ellie makes the clinician’s experience the best it can be; providing excellent compensation, benefits, training, and flexible schedules while providing clinicians with an excellent support structure with technology, scheduling, client/therapist matching, billing and collections, and CEU programs.

Position Overview Clinic Director—Ellie Mental Health
The Clinic Director (CD) is responsible for the overall performance and operations of the clinic to include managing staff performance, recruiting and hiring clinical staff, providing all training and ongoing developmental support, meeting clinic’s fiscal goals, developing and sustaining relationships with referral partners, and providing ongoing administrative and clinical oversight. The Clinic Director will also have the flexibility to manage their own caseload at a comfortable level and will work collaboratively with the Franchise Owner.

Compensation Range
  • $80,000 - $100,000 with bonus opportunities
Required Skills/Abilities
  • Master’s Degree or higher education in mental health discipline
  • Independently licensed with a Alabama-issued clinical practice license (e.g., LISCW, LPC)
  • Strong leadership, problem-solving, and executive skill sets
  • Excellent verbal and written communication skills
  • Excellent interpersonal and customer service skills
  • Excellent organizational skills and attention to detail
  • Strong working knowledge of state requirements regulating mental health practice
  • Working understanding of human resource principles, practices, and procedures
  • Excellent time management skills with a proven ability to meet deadlines
  • Ability to function well in a high-paced and changing environment
  • Proficient with Microsoft 365 applications, including Office Suite, Outlook, and Teams
  • Adept at learning and navigating Electronic Health Record systems
Reporting & Supervision
  • Clinic Director reports to Franchise Owner
  • All clinic therapists report to Clinic Director
Tasks & Responsibilities Hiring, Training, and Staff Management
  • Oversee the hiring process for all therapists at their clinic
  • Provide all training for clinic new hires, ensuring all required Ellie Mental Health clinical and operational policies and procedures are taught and followed
  • Assess ongoing development and training needs and conduct ongoing training as needed
  • Hold staff compassionately accountable to meeting performance expectations
  • Manage staff performance, including implement Performance Coaching, Performance Improvement Plans, and termination process as needed
  • Have the flexibility to manage their own therapist caseload at a comfortable level
  • Manage basic clinic Human Resource tasks
Supervision and Consultation
  • Minimum interval for licensed provider: One hour once monthly
  • Minimum interval for unlicensed provider: One hour twice monthly
  • Oversee twice monthly peer consultation groups to ensure clinical excellence and align with best practices
  • Provide clinical oversight to clinic’s Mental Health Practitioners and Professionals, including signing clinical documentation for pre-licensed providers
  • Participate in CD Peer Consult Group
  • Conduct weekly consultations with CM (in clinics where role is applicable)
  • Provide 1:1 consultation with all therapy staff to review productivity, caseload, and clinical documentation
Clinic Oversight
  • Provide training, staff development, and administrative oversight to support the functioning of the clinic
  • Collaborate with franchise owner and Ellie Mental Health corporate staff (as needed) to implement strategies for fiscal and clinical efficiency
  • Monitor and manage clinic office schedules and office supplies
  • Provide timely response to concerns raised by clients, clinicians, or external stakeholders
  • Serve as point of contact for building management related issues or concerns
Clinic Outreach, Marketing, and Networking
  • Spearhead clinic’s community outreach and engagement efforts, in collaboration with franchise owner and consistent with guidance from Ellie Corporate Outreach Team
  • Collaborate with Ellie Corporate Marketing Team to promote clinic’s online visibility
Organizational Leadership
  • Collaborate with franchise owner and Ellie Corporate Team to implement all required policies and procedures
  • Identify opportunities to improve client care, quality, and effectiveness, and implement changes in collaboration with franchise owner
Other Duties as Assigned

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