Employment Type:

Full time

Shift:

Rotating Shift

Description:

Mercy Medical Center a member of Trinity Health Of New England is looking for a Client Services Coordinator to join our Rehab team. Our vision is to provide state-of-the-art healthcare to those within our local communities, creating a positive impact for each individual that walks through our doors.

This person is responsible for varied reception, clerical and administrative support functions to ensure efficient and effective operations. Responsible for maintenance of client records, client registration, insurance authorization, and maintenance of statistical data, as needed. Manages the phone system, intake, scheduling, referrals, insurance authorizations, registration, co-pay collection, supports the therapy outpatient department, and manages patients within the department from intake to discharge. Assists internal and external customers with all clerical tasks within the office. Supports all personnel in the rehab department with supportive clerical functions as identified.

Top Reasons to Work at Trinity Health of New England:

• Great benefits effective on first day
• Competitive pay
• Mission-Driven Team Environment

Work Hours/Shift:

• Full-Time/ Days (must be flexible to work varied shifts between the hours of 7a -7p)

You Will Be Responsible For :

• Exceptional Patient Care : Contributes to overall quality of care by treating all patients with respect and dignity. Schedules patients visits based on department protocols, all initial evaluations, and recurring follow up appointments, and all disciplines of the outpatient department.
• Excellent Communicator: provides exceptional customer service in person and over the phone with patient, staff and family members. Greets and communicates with patients via phone or in person in a courteous and professional manner identifying themselves and their department.
• Technical Familiarity : Maintains proficiency with office computer systems. Performs clerical duties in a fast paced environment. Accurately registers patients ensuring that the information required is obtained confirming identity, address, phone numbers, PCP, insurance, co-pay and other pertinent information in order to complete patient registration.
• Active Teamwork: Supports clinical staff with clerical tasks with positive energy. Serves as liaison to billing and finance departments to ensure that payments are tracked appropriately. Provides support to large outpatient department for all clerical support requests.

Requirements :

• Requires a High School Diploma or equivalent.
• Experience within a medical office or billing department preferred. Knowledge of patient billing and Medical terminology preferred.
• Requires proficiency in a Windows based computer environment. Accuracy and dependability required.
• Must have strong communication skills, written and verbal

About Trinity Health Of New England:

Trinity Health Of New England is an integrated health care delivery system that is comprised of world-class providers and facilities dedicated to full spectrum preventative, acute, and post-acute care. We aim to deliver top level care to increase our community's overall health at lower costs. While we serve nearly 3 million people, we are proud to be a part of a national system that focuses on putting our patients first and having the best colleagues to do so.

Trinity Health Of New England benefits include health insurance, adoption assistance, tuition reimbursement, paid vacation, sick time, and professional advancement just to name a few.

Employees can also take advantage of extra benefits specific to each hospital.

Step up to your potential. Write your story and apply today!

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.