An Introduction to Forage

At Forage, we believe that talent is evenly distributed, but opportunity is not. We want to build a world where anyone, anywhere, anytime has the opportunity to build vital career skills and industry knowledge to meaningfully advance their careers for free.

Today, millions of early career candidates explore Forage virtual experience programs and job simulations to learn more about the unique and compelling work our customers have to offer. Hundreds of firms (e.g. RedBull, Goldman Sachs, BCG, Lululemon, JPMorgan, Accenture and Electronic Arts) around the world showcase their work and career paths on Forage. Our global reach means we can make a direct impact on the world's future workforce in ways no other company can.

This is an opportunity to work in a fast-growing mission-oriented start-up with a global presence backed by world-class investors including Lightspeed Ventures, Telstra Ventures, Y-Combinator, Blackbird, FundersClub, SemperVirens, Arizona State University and others.

About the Program Production Team

Forage is looking for a Client Program Manager (Operations) to join its Program Production Team.

In line with our twin goals of serving companies and students, the Program Production Team is responsible for designing, drafting and deploying bespoke online Job Simulations for our corporate partners (including KPMG, BCG, Walmart, Electronic Arts, Lululemon and many others).

Our programs are designed to simulate the actual work that an early career candidate will experience in a specific job at a specific company. These are immersive experiences that impart valuable skills to prepare candidates for the world of work.

We work closely with our corporate partners around the world to create and launch Forage programs and are building a first of its kind system for producing career learning content at scale efficiently.

The Program Production Team is fast-growing and is central to Forage's mission in serving students and companies around the world.

Role Description

The creation of a Forage program includes a number of different production steps. In this role, you will specialize in a minimum of 2 steps of the production process, but will regularly work cross functionally with your peers to assist where needed across the program production function.

Responsibilities

All team members are expected to fulfill the following responsibilities within their role:

• Project management of each program progressing through the production steps to meet launch timelines, this includes but is not limited to:
• Regular follow-ups with clients to elicit relevant information from our corporate partners efficiently
• Consistent documentation of progress
• Reliably meeting deadlines and producing results according to set timelines
• Clear and regular communication with other team members throughout the other steps of the program's production
• Initiating and taking ownership of experiments to improve the production process aligned with functional goals related to speed to launch and scalability
• Learning additional steps of the production process
• Professional communication with key stakeholders including collaboration and timely responses to corporate partners, internal stakeholders and our network of freelancers

The day to day responsibilities of your role will include all of the above, as well as specialization in 2+ of the following steps of the production process. Which step you will carry out as your primary role will be based on team needs at any given time:

• Alignment: Coordinating with clients on program specifications relevant to their company
• Hiring: Sourcing, onboarding and retaining our network of subject matter expert freelancers to create our programs
• Simulation: Conducting program quality tests to ensure materials created are fit for purpose
• Build: Become a 'super user' of the Forage Program Editor tool to combine all program raw assets to generate the online virtual simulation
• Launch: Managing program launches to meet timelines while both addressing client needs and achieving internal goals

Your Experience

We focus on hiring values-aligned people, because we believe the right person can learn all the things to be successful in their role. Self-belief plays a big part in what you apply for. We encourage all job applicants to apply even if they are nervous to do so. University degrees aren't required for any roles, and career gaps or switches are totally welcome.

• Exceptional attention to detail and diligence in every task undertaken
• Proven experience managing a variety of tasks in a fast-paced environment without compromising on quality
• Proven experience managing complex projects and seeing them through to completion
• Impeccable communication skills - verbal + written. Client management or service skills are important.
• Strong organizational skills - time management and the ability to multi-task while consistently delivering results within deadlines
• Willingness to take on new responsibilities and develop new skill sets both personally and across the function
• A team player attitude who can alternate and feel fulfilled both by rolling up your sleeves to quickly accomplish day-to-day tasks and developing strategic ideas to move the function and company forward
• Computer skills (e.g., GSuite) and a willingness to learn how to use new tools
• A passion for changing the world of emerging talent and career development
• Comfortable working in a globally dispersed team

Why work at Forage?

Forage is a small but dynamic team of builders who are passionate about equipping people with the skills to find their dream job. We are a global team, based in offices (and home offices) across Australia, the US and the UK.

Working in our team includes the following benefits:

• 20 days of paid vacation leave
• Learning and Development fund per employee
• Company-sponsored 401(k) plan
• Top-tier medical, vision, and dental plan for you and your dependents
• Forage pays 100% of base plan premium and 50% dependents
• Company-paid basic life insurance
• Health Savings Account (HSA), Flexible Spending Account (FSA), and Dependent Care FSA (DCFSA)
• Home office setup stipend per year
• Flexible work schedule
• Equity compensation plan
• Access to an employee assistance program and a professional development fund
• 18 weeks of fully paid parental leave for the primary caregiver and 8 weeks of parental leave for the non-primary caregiver
• Full paid day off for personal holiday
• Commuter benefits in NY and San Francisco
• Full paid day off for giving back to the community at an organization of your choice
• Access to office space in NY and San Francisco
• Employee Assistance Program for UK, US, and Australia

We celebrate diversity and we want people of all backgrounds, beliefs, and experiences to join our team. Even if you feel like you only have some of the qualities outlined in a Forage job description but you still feel like you are the right person for the job, we encourage you to apply. We do not discriminate based upon gender, race, ethnicity, religion, color, age, religion, disabilities, sexual orientation, or other applicable characteristics. Employment decisions are purely based on qualifications, skills, and business needs.

You'll fit in at Forage if you're different; if you stand out from the crowd; if you have a unique perspective and you like being creative. If this sounds like you, we want to hear from you!

Colorado and New York Residents

Colorado's Equal Pay for Equal Work Act and New York City Human Rights Law requires employers to provide the salary information for positions that are located in or can be remote from the State of Colorado or located in New York State. The median salary for this position is $70k plus equity. The final agreed-upon compensation is based on individual qualifications. Please email hiring@theforage.com for any questions.

#LI-EP1

#LI-Remote