Client Care Representative

Full Time
Leesburg, VA 20175
$16 - $20 an hour
Posted
Job description
Leesburg Veterinary Hospital (a Thrive Pet Healthcare partner) is seeking a Full-Time Client Care Representative to join our amazing team!

You Take Care of Pets, We Take Care of You!

Compensation: $16 - $20 / hour Compensation negotiable based on credentials and experience with a hourly pay rate starting at $16 - $20 / hour . The actual rate offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location.

Benefits:
  • 4-day work week
  • Competitive pay
  • 80 Hours PTO per year
  • Medical/Dental/Vision offerings
  • 401K with employer match
  • Milestone Award Program - tenure-based bonuses at 3 years, 5 years, and 10 years!
  • Continuing education opportunities
  • Career growth & advancement with a growing company ecosystem
  • Employer paid life insurance
  • Employer paid 8 weeks of parental leave
  • Employer paid purr-rental leave (adoption of pet)
  • Employer paid assistance programs to aid in mental wellbeing
  • A drama free working culture
  • And so much more!

Our Ideal Candidate:
Job seekers with vet, veterinary assistant, animal care or pet hospital experience would be a good candidate for this role.


  • Has strong computer skills; demonstrated proficiency working in a “windows” environment; fast and accurate keyboarding skills.
  • Has excellent communication skills.
  • Has the ability to lift a minimum of 30 lbs.
  • Has the ability to maintain a flexible work schedule.


The purpose of this position is to serve as a receptionist for Leesburg Veterinary Hospital. The CCA’s main responsibility is the smooth, accurate, cheerful, well-planned, and orderly flow of clients and patients.

Principle responsibilities include (but are not limited to):

Record keeping, handling phone calls, clerical duties related to animal patient care and treatment, and miscellaneous support to the veterinary staff.

This position requires a practical knowledge of hospital organization and services, the basic rules and regulations governing clients and animal patient treatment, use of veterinary software, word processing, mail service, and practical knowledge of the standard procedures, veterinary records, and terminology used in the hospital.

CCAs are expected to exercise ethical treatment of animals, adhere to hospital policies and procedures, and uphold Leesburg Veterinary Hospital’s core values.

If you are passionate about pets and providing exceptional veterinary care, we want you to join our team!

We look forward to hearing from you, apply today!

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