Circuit Logistics Coordinator

Full Time
Burlington, VT
Posted
Job description

Secure our Nation, Ignite your Future

Become an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first. At ManTech International Corporation, you’ll help protect our national security while working on innovative projects that offer opportunities for advancement.

This position must be located in Vermont.

Responsibilities include, but are not limited to :

  • Identify, recommend, and assist with the implementation of data transport services by evaluating circuit information stored within the circuit database.

  • Collaborate with customers, stakeholders, and vendors through electronic shared folders, joint use spreadsheets, and other communication tools using SQL database, SharePoint, WebEx, Outlook, and other similar tools.

  • Manage hosted connections and/or hosted virtual interface and other consumption-based services using Equinix and/or similar services.

  • Coordinate with vendors to monitor order status and resolve issues using daily electronic updates and weekly status meetings.

  • Coordinate with external teams to monitor contract modification progress and status of the NOC as it relates to WAN infrastructure changes.

  • Support the workflow process including receiving and validating requests, supplier/vendor identification, request order processing, confirmation of delivery, receipt verification, maintenance of services inventory, and closing transactions.

  • Request, process, and manage circuit logistic services. Manage circuit providers to ensure services are fulfilled at the contracted service levels and provide daily updates on order status and issue resolution.

  • Prior Carrier Telecommunications experience with regards to installation, maintenance and disconnect of data and voices services.

  • Maintain a supplier and contract database to track details about each contract and provide communication and reporting related to voice and data circuits to stakeholders via the service automation platform, email, and frequent face-to-face review meetings.

  • Audit circuit utilization as and current state of circuits, proposing service adjustments and organizational process improvements to reduce the number of products and vendors. Assess circuit costs to optimize cost effectiveness.

  • Submit and manage requests for service modifications providing visibility throughout the implementation flow.

  • Maintain POC data on the portal for stakeholders affiliated with circuit logistics support. Assist in writing and preparing processes, procedures, and logistics documentation.

Basic Qualifications:

  • Bachelor's degree in Computer Science, or related field preferred. 1-3 years of experience.

  • Ability and desire to work in a fast-paced, rapidly changing, collaborative environment.

  • Strong troubleshooting and analytical skills required.

  • Must have strong critical thinking, complex problem solving, appropriate judgment, and decision-making skills

  • Possess superior technical aptitude and effective written and verbal communications skills.

  • Experience with MS Office Suite

  • Familiarity with ITIL, DevSecOps and Agile concepts

Preferred Qualifications :

  • Familiar with tools including: ServiceNow, GitHub, Jira, Confluence

  • Experience with ITIL, DevSecOps and Agile concepts

  • Experience supporting Government contracts

Security Clearance Requirements:

  • U.S. Citizen with the ability to obtain Public Trust and complete DHS Security Clearance

  • Ability to obtain DHS EOD suitability

  • Current DHS EOD highly preferred

Physical Requirements:

  • Office work, typically sedentary with some movement around the office.

For all positions requiring access to technology/software source code that is subject to export control laws, employment with the company is contingent on either verifying U.S.-person status or obtaining any necessary license. The applicant will be required to answer certain questions for export control purposes, and that information will be reviewed by compliance personnel to ensure compliance with federal law. ManTech may choose not to apply for a license for such individuals whose access to export-controlled technology or software source code may require authorization and may decline to proceed with an applicant on that basis alone.

ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.

If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTech's Corporate EEO Department at (703) 218-6000. ManTech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply. ManTech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies. ManTech does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access

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