Job description

The Chiropractic Assistant/Receptionist will be responsible for coordinating each patient visit, including memberships and package sales, admin duties, and providing friendly customer service. This opening is for a full-time job opportunity in Norman. *Must have Weekend availability*

BENEFITS / COMPENSATION

• $13 an hour
• Monthly Bonuses
• Employee Discount
• Set Schedule
• Insurance; Medical, Dental, Vision, Disability
• PTO and paid holidays
• Work with Licensed Doctors of Chiropractic
• Paid Training
• Lunch Breaks

Qualifications

• Sales Experience Required: 1 year minimum
• Front Desk Experience Required: 1 year minimum
• Excellent Customer Service Skills: Exceeds customer expectations
• Excellent verbal and written communication skills
• Personality Traits Needed: Leader, Task Manager, Abstract Thinker, Empathy
• Must be Competitive! *Performance Based Bonuses!
• Computer literacy skills: Typing, Utilizing Software System, Processing Documents, Scanning and Uploading Documents, Email Communications, Excel Spreadsheets
• Ability to work a set schedule based on the business needs and hours of operation

Responsibilities

• Keep track of daily and monthly sales, process transactions, and plan contracts.
• Follow up with Wellness Plan members daily and record customer activity in AXIS CRM.
• Pitch Wellness Plans Memberships and Packages, and close patients on enrolling.
• Educate clients on The Joint's brand of chiropractic care.
• Multi-task when needed.
• Escort patients to their table in the open bay and assist with their belongings
• Ask patients to leave us a review on Yelp, Google, or Faceback to provide feedback from their service today
• Go above and beyond: open the doors, always come around the counter to review paperwork and speak at eye level while attentively listening to members
• Work a set schedule of 3 weekday shifts (9:30am-7pm) + a weekend shift (9:30am-5pm).
• Be responsible for your set schedule; abuse of the attendance policy will not be tolerated. The patients need you just as much as they need the Chiropractor

About Us: At The Joint, our mission is to improve the quality of life through routine and affordable Chiropractic care. The Joint is the largest provider of non-insurance, self-pay chiropractic health care in the United States. Our network consists of modern, consumer-friendly chiropractic clinics and Doctors of Chiropractic that deliver quality care of the highest standards. At The Joint, our primary focus is on providing our patients with a pathway towards better health through ongoing chiropractic maintenance and preventative care.

You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Type: Full-time

Pay: $13.00 per hour

Benefits:

• Dental insurance
• Disability insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Vision insurance

Healthcare setting:

• Clinic

Medical specialties:

• Holistic Medicine

Schedule:

• Weekend availability

Application Question(s):

• Will you have open availability for your work schedule? If not, please explain.

Experience:

• Membership Sales: 1 year (Preferred)
• Front desk: 1 year (Required)

Work Location: One location

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