Central Scheduler

Full Time
Waterbury, CT 06706
Posted
Job description

Employment Type:

Full time

Shift:

Day Shift

Description:

Come join our Patient Access team at Saint Mary's Hospital, a member of Trinity Health of New England! We are part of the nationwide Trinity Health family bringing compassionate care to our communities.

:

Reporting to the Manager Patient Access, the Central Scheduler is responsible for scheduling outpatient diagnostic testing, assisting with the billing process for reimbursement of provided services, and assisting with the outpatient registration process.

Top Reasons to Work at Trinity Health of New England:

  • Our Mission and Core Values

  • Great benefits and Health Insurance Coverage

  • Career growth and advancement potential

  • Award-winning Hospitals and Departments

Work Hours/Shift:

  • Full-Time - 40 hours/week - Day Shift

You Will Be Responsible For :

  • Exceptional Patient Care : schedule and confirm patient diagnostic testing appointments and provide testing requirements and instructions to patients.

  • Excellent Communicator : interview patients to obtain and/or complete testing documents, medical case histories, and forms such as intake and insurance forms.

  • Technical Familiarity: Operate office equipment such as voice mail messaging systems, copiers, fax, and use of computer systems including database entry, word processing, spreadsheets, and other software applications.

  • Active Teamwork : Answer telephones and direct calls to appropriate staff

Requirements :

  • Minimum High School Diploma or equivalent required

  • 2 years clerical experience in a medical field preferred

  • Minimum of 6 months customer service experience required.

  • Knowledge of computers and Microsoft Office applications and other standard office equipment required.

  • Knowledge of medical terminology preferred.

  • Demonstrated ability to communicate effectively with patients, physicians, hospital personnel, and other support agencies, and strong customer service skills required.

About Trinity Health Of New England:

Trinity Health Of New England is an integrated health care delivery system that is comprised of world-class providers and facilities dedicated to full spectrum preventative, acute, and post-acute care. We aim to deliver top level care to increase our community's overall health at lower costs. While we serve nearly 3 million people, we are proud to be a part of a national system that focuses on putting our patients first and having the best colleagues to do so.

Trinity Health Of New England benefits include health insurance, adoption assistance, tuition reimbursement, paid vacation, sick time, and professional advancement just to name a few.

Employees can also take advantage of extra benefits specific to each hospital.

Step up to your potential. Write your story and apply today!

Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by federal, state or local law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

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