Cellcom Retail Store Manager (Luxemburg, WI)

Full Time
Luxemburg, WI 54217
Posted
Job description

Joining Cellcom:

Cellcom is an innovative wireless company that operates its own regional network to provide service for its customer base throughout Wisconsin and Upper Michigan. The company is respected for its long-standing reputation of delivering extraordinary customer care and being a strong community partner. As a subsidiary of Nsight, Cellcom is part of a family of companies offering complete telecommunications services.

What you'll be doing:

The Retail Store Manager motivates and inspires their team to achieve company goals all while providing a world class customer experience. They coach and develop individual action plans to drive top line sales through value selling by following the SALES process while maintain operational efficiency. Other responsibilities include but are not limited to; team trainings to continue to develop the staff, create effective employee schedules, ensuring the individual and collective skills of the team are utilized effectively, cash management, time & attendance, loss prevention including the use of store cameras, revenue assurance and opening/closing the store. Operate efficiently by following policies and procedures. Responsible for hiring and developing retail store personnel to maximize sales potential. Maintain store merchandising standards, adhering to the planogram at all times.

  • Responsible for managing one or more retail stores including staff, sales activity, customer relations, store property and overall operations.
  • Meets established sales and retention goals for all products.
  • Conducts interviews and makes hiring decisions as part of the targeted selection team.
  • Responsible for assuring staff is properly trained. Enrolls new hires in training classes and provides on- the-job training to new hires. Tracks training classes attended by staff; provides daily coaching to staff to develop sales and customer service skills and increase product knowledge.
  • Executes and ensures the customer service delivery process is completed in an accurate and efficient manner in the retail location and over the phone – consistently displaying a positive attitude and professional image.
  • Follows appropriate procedures for customer identification and information privacy.
  • Other duties as assigned

What we're looking for:

You need to bring...

· High School Education or equivalent

· 2+ years of sales management experience

· Valid driver license

It would also be helpful, but not required to have...

  • Associates Degreetarlton@nsight.com

To view our competitive benefits, click here !

Nsight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. This is a drug-free workplace.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to the Recruiting Manager at recruiting@nsight.com.

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