Job description
Live Your Passion. Add Your Magic.
At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.
We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.
Catering Sales Manager
SUMMARY
The Catering Sales Manager will be responsible for soliciting new catering and social accounts, including weddings, and maintaining relationships with existing accounts to meet and/or exceed guest room and food and beverage revenue goals. The role will monitor all contractual agreements pertaining to guest room blocks, meeting space, food and beverage and special concessions. They will be responsible for effectively communicating with all hotel departments to successfully execute the group’s needs while maintaining an outstanding client relationship.
ESSENTIAL FUNCTIONS
Major areas of responsibility/ management include, but are not limited to:
- Handle inquiry calls, proposals, negotiations and contracts according to departmental procedures for wedding leads and other social accounts.
- Schedule site visits and provide assistance to any walk-in clients insuring each guest leaves with a positive impression.
- Selling event space and guest rooms using departmental policy and procedures.
- Ensure event details are accurate and entered into the sales and catering system
- Generate and close wedding and social event contracts including catering, event space and accommodations.
- Ability to creatively resolve guests concerns or challenges using business acumen skills and discretion.
- Interact with services, banquet and culinary teams to ensure smooth flow to the client.
- Responsible for achieving sales goals, utilize creative methods to close business.
- Provide quarterly production data to Director of Sales and Marketing
- Attend weekly staff meetings and provide update on business.
- Work closely with reservations team to support proper management of room blocks.
- To maintain continuity, continue to follow up with clients once turned definite and passed on to service and operations teams.
QUALIFICATIONS
- Previous Catering Sales experience strongly preferred
- Luxury hotel experience strongly preferred
- 3-5 years Hospitality Sales experience
- Bachelor’s Degree
- Familiarity with food and beverage basics, menu planning and private/group event coordination
- Ability to effectively communicate with guests, management and co-workers
- Knowledge of current wedding trends
- Computer proficiency and ability to work with Delphi, Excel and Microsoft Office programs
PHYSICAL REQUIREMENTS
Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Must be able to sit at a desk for up to 6 hours per day. Walking and standing are required the rest of the working day. This may include traveling to and from meetings. Length of time of these tasks may vary from day to day and task to task. Must be able to lift up to 15 lbs. occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Must have finger dexterity to be able to operate office equipment such as computers, printers, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.
In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
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