Job description

POSITION TITLE: Catering Sales Manager

DIRECT SUPERVISOR: Director of Events

RESPONSIBILITIES: Responsibilities include but are not limited to:

• Will handle all leads for events taking place within 90 days and complete through execution of event
• This position will be 95% Corporate Events, Boston Venues only
• Respond to client questions, within 24 hours
• Create accurate BEOs per Longwood Standards; to ensure a successful event

· Generate accurate Invoices for all items procured; fully understand taxes and taxable items.

• Collect/Record all client payments, to a zero balance 14 days prior to start date

· Create accurate Floor plans using Event Management Software

· Guide client on best operational flow of the event and Longwood service standards

• Attend BEO Meetings with accurate and updated information, ready to answer questions
• Handling an average 80-100 events annually, actualizing to around 3 MM in revenues
• Prepare and be present for tastings, drop off, rehearsals, and all preplanning appointments onsite
• Be present day of the event to ensure clients expectations are met
• Knowledge of corporate is required
• Knowledge in social, non-profit, and wedding events is preferred

· Possess knowledge of food, beverage, and event décor trends

· Review and possess knowledge of all Companywide SOP

Leads

• Longwood provides leads through the website; average of 30 per week (reduced by volume of leads within 90 days)
• Handling inquires according to all Longwood Standards (SOPs)- Response time, Intros, Accurate usage of software systems
• Greeting all business opportunities with enthusiasm and drive to sell
• Exemplify excellent negotiating skills to strategically contract event minimum and site fee to maximize revenues
• Thoroughly understand value of our products and services- F&B Menus, AV List, Site fees, Ceremony fee & In-house equipment
• Create timely and accurate proposals for the client; listen to their needs and balance with our availability
• Build long lasting business relationships with key accounts, clients, and planners to gain direct repeat business
• Understand core market segments

Tours

• Schedule tours of the venue that are convenient for the clients and not during another event
• Maintain professional appearance and arrival to conduct venue tours
• Conducting venue tours for prospective clients follow all Longwood touring standards to showcase the venues
• Knowledgeable on competitive set - Features, Pricing and Offering vs ours, we do not speak negatively.

Contracts and Proposals

• Create proposals based on clients’ needs and balanced with Longwood standards on successful events.
• Create, sign, and send Contracts on Longwood’s behalf; Sales Managers are authorized to sign their own contracts.
• As an authorized signer, understanding every section; including terms and conditions and contractual clauses is essential.
• Reviewing contract clauses and questions with clients; addressing any requested contract changes.
• Familiarity with each market segment and the potential contractual concerns.
• Maintain accurate client information and bookings through Longwood Standard software programs

Goals

• Reaching and exceeding monthly/quarterly/annual sales revenue goals

Eligible for annual ES discretionary bonus plan

Job Type: Full-time

Pay: $70,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• Day shift
• Weekend availability

Supplemental pay types:

• Commission pay

Ability to commute/relocate:

• Boston, MA 02109: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Event planning: 2 years (Preferred)

Work Location: In person

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