General Responsibilities

• Identify catering opportunities and follow up on opportunities through phone calls and visits to potential catering guests
• Leverage established corporate partnerships and relationships with Raving Fans®
• Ensure a “REMARK”able pick up and/or delivery guest experience
• Follow up with guests for feedback and to inquire about their recent experience

In-Restaurant Responsibilities

• Work closely with operations and kitchen staff to ensure the Restaurant has all food and paper goods needed to prepare upcoming catering orders
• Ensure the catering equipment and catering area in the Restaurant are clean and organized
• Create and maintain documentation around all restaurant catering procedures
• Continually evaluate all catering guest service
• Be an ambassador for the brand by building relationships with local community members on a regular basis
• Identify potential catering guests at catering events
• Maintain and continue to grow existing catering relationships (i.e., surprise and delight a guest at work with his or her favorite Chick-fil- A menu item, mail a handwritten thank you note thanking a guest for his or her partnership with Chick-fil- A)
• Distribute marketing materials to potential catering guests to continue building awareness of Chick-fil- A Catering

Skills & Qualities:

• Proven self-starter
• Strong leadership skills
• Capable and passionate about building relationships with guests
• Organized, strong planning and project management skills
• Ability to keep proper records and documentation of sales
• Strong communication skills
• Detailed and observant
• Ability to multi-task and delegate responsibility when appropriate
• Ability to make decisions quickly
• Resilient - able to handle setbacks

REQUIREMENTS

The Chick-fil-A story started in 1946, when Truett Cathy opened his first restaurant, Dwarf Grill, in Hapeville, Georgia. Credited with inventing the original boneless breast of chicken sandwich, Mr. Cathy founded Chick-fil-A, Inc. in the 1960s and pioneered the establishment of restaurants in shopping malls with the opening of the first Chick-fil-A restaurant at a mall in suburban Atlanta in 1967. Since then, Chick-fil-A has steadily grown to become the second largest quick-service chicken restaurant chain in the United States with more than 2500 locations. Chick-fil-A, Inc. is still privately held and family owned.