Job description

LEAD CASHIER

At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. The

Lead Cashier and the cashiers he/she supports are an essential of customer service in any Academy store. The Lead

Cashier is responsible for ensuring the cashier team provides a fast, friendly, and accurate checkout experience for all customers. Through this important work, the Lead Cashier impacts customer service, profitability, and Academy’s

Purpose.

Education: High school diploma or general education degree (GED) preferred.

Work Experiences:

 At least two (2) years of relevant work experience required.

 Operating POS equipment, symbol and telephone preferred.

 In-direct support of people and processes to drive operational excellence and expected sales targets.

Skills:

 Excellent customer service orientation.

 Effective problem solving and communication with customers and team members.

 Operate and coach others on use of POS equipment, symbol and telephone.

 Reads, interprets and follows documents such as safety rules, operating and maintenance instructions, plan-o-grams and procedure manuals.

 Prepare routine reports and correspondence.

 Apply common sense understanding to carry out instructions furnished in written, oral or diagram form.

 Working knowledge of inventory software and order processing systems.

Responsibilities:

 Monitors cashiers to ensure they are providing prompt, friendly customer service.
 Ensures smooth and efficient operations of all register processes and procedures.
 Operates cash register up to 50% of the time and exhibits knowledge of cashier procedures.
 Directs zoning of Front End merchandise and monitors compliance to merchandising guidelines.
 Performs closing and opening procedures, including cashier drops, cash control in tills and safe.
 Monitors cashiers to ensure accurate balance all transactions run through an assigned register.
 Checks change needs regularly and orders change as necessary, paying special attention to events that may impact change deliveries or needs.
 Audits cashiers according to Academy policy and procedures.
 Manages incoming and outgoing merchandise transfers.
 Ensures POGs are stocked and maintained.
 Performs price/SKU look ups.
 Reads, understands and follows company policies, procedures and safety rules.
 Adhere to company work hours, policies, procedures and rules governing professional staff behavior.
 Duties may change and team members may be required to perform other duties as assigned.

Physical Requirements & Attendance

 Ability to work a flexible schedule including nights, weekends and holidays based on business needs.
 Regularly required to talk or hear, stand, walk, use hands to finger, handle or feel; reach with hands and arms and stoop, kneel, crouch, or crawl.
 Occasionally required to sit, climb or balance.
 Must constantly lift and/or move up to 30 pounds, frequently lift and/or move up to 60 pounds and occasionally lift up to 100 pounds with another team member.

Job Types: Full-time, Part-time

Pay: $15.00 - $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekend availability

Work Location: One location

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