Job description

Company Overview
Extra Car Airport Parking provides parking services at SeaTac International Airport. We provide superior parking services ‘round the clock,’ every day of the year.

Our business model is Family Owned and Operated to provide exceptional value. We seek to perpetuate our business by making sure our guests enjoy a positive travel experience and our employees have a rewarding working environment. We are constantly looking for ways to retain our repeat guests and expand our business opportunities.

The Guest Operations Specialist supports and performs multiple roles and rotates through different roles within the company.

The cashier, customer service and reservations roles are centered on fast, efficient, and friendly customer service, always. We are looking for a multi-task orientated individual with strong customer service skills. We are a service-orientated company and greeting our guests with a friendly smile and positive attitude adds huge value to our guest’s experience.

Some of the daily tasks required of a cashier, reservations and customer service agents include:

• Meeting, greeting and thanking our guests
• Phone and in-person sales
• Follow up on customer email and voicemails
• Preparing shift change reports
• Performing nightly audits
• Parking till control
• Answering multiple phone lines
• Manage reports and audit logs
• Managing parking access control equipment
• Supporting shuttle and lot operations

Job Types: Full-time, Part-time

Pay: From $19.06 per hour

Benefits:

• Paid time off

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Night shift

Weekly day range:

• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 3 years (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: In person

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