Job description

Case Manager

Job Description

Join our team, and make a meaningful difference in families’ lives. Participate in a fun, close-knit team, and relaxed working environment. North Star Family Services strives to create a healthy work-life balance for its employees. Our full-time employees are salaried/exempt and work a four-day schedule (32 hours).

About North Star Family Services

North Star Family Services is an emergency shelter that assists five families simultaneously in a community living/group environment. Each family has had their own specific barriers and challenges that led them to homelessness. We are looking for a team member to help build up these families’ “toolbox” to become self-sufficient and permanently housed.

Duties and Responsibilities

· Support clients with daily life issues and address barriers to self-sufficiency (such as mental health issues, parenting issues, financial management, scheduling and job seeking, health and nutrition issues, etc.)

· Conduct weekly training series with parents.

· Maintain organized files and documentation.

· Assist families in locating affordable housing and applying for funding to aid families in their transition.

· Manage screening process for family waiting list and clients to be transitioned into the shelter.

· Conduct follow-up check-in calls after families transitioned to permanent housing.

· Monitor shelter culture in the milieu and address issues accordingly.

· On-call expectation: Participate in after-hours communication via text /call with clients as needed and team on call communication.

*Other Duties as assigned.

Qualifications

Education

a. Associates Degree or equivalent experience preferred in; Human Services or Social Work

Skills and Abilities

a. Ability to work in a respectful and client-centered manner

b. Able to work independently and as a team player

c. Great attention to detail, excellent organizational skills and ability to multi-task

d. Able to communicate effectively and have excellent written and oral communication skills

e. Good working knowledge of Microsoft Office programs

f. Satisfactory Criminal Record

Licenses and Other Requirements

a. Obtain and maintain current First Aid and CPR certification

b. Maintain a valid driver’s license, acceptable driving record, and vehicle insurance coverage

c. Access to a suitable vehicle during working hours

Schedule

Monday, Wednesday, and Friday: 9:30am-5:30pm

Tuesday 12pm-8pm

Benefits

a. Participate in a fun, close-knit team, and relaxed working environment.

b. Salaried 32-hour position

c. Four-day work week

d. Prorated paid personal and vacation time

e. Accrued paid sick time

f. 13 paid holidays

g. Health care benefit reimbursement

h. Weekends off

i. Private office

j. 401k with 4% employer match

Salary

· $40,000.00 - $45,000.00 a year

· $1,500 Retention bonus (to be paid out within the first year of employment)

Job Type: Full-time

Pay: $40,000.00 - $45,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Paid time off
• Parental leave

Schedule:

• Monday to Friday
• On call

Work Location: One location

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