Full-Time, Union, Non-Exempt Position

$19.36 per hour, 40 hours per week

2 Positions Available

BASIC FUNCTION OF CASE MANAGER:

Provide case management services to clients assigned

RESPONSIBILITIES OF CASE MANAGER:

• Monitor and supervise client activity regarding adherence to conditions i.e. employment, SA services, urine monitoring, program participation, etc.
• Monitor and supervise client activities to ensure program policies and procedures are followed and taking appropriate action when violations are observed to include reporting violations to program manager
• Prepare court letters and routine and special reports regarding clients
• Assist with referrals for medical and other services as required
• Assist in any way necessary to guide the client through the program and to meet all program requirements
• Supervise clients performing community service
• Maintain detailed and accurate records on all client activity
• Provide on-call back up as scheduled
• Follow all NOI and program policies and procedures and report any incidents where procedures are not being followed to the program manager
• Other related duties as assigned

REQUIREMENTS OF CASE MANAGER:

Education:

B.A. Degree preferred, A.S. required. Similar combinations of education and experience will be considered.

Experience:

Minimum of two years experience as a Case Manager and experience working with offenders preferred.

Job Skills:

• Effective interpersonal skills with all groups
• Excellent writing skills
• Record keeping ability
• Ability to deal with difficult or resistant clients
• Positive attitude
• Excellent communication skills needed
• Intermediate computer skills, including MS word and Outlook required
• Bilingual ability (English/Spanish) a plus

Licenses /certifications:

Valid CT driver’s license

Benefits Include:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401(k) with matching contributions
• Vacation Time
• Personal Time
• Sick Time
• Holiday Pay

New Opportunities' mission is to improve the quality of life for economically disadvantaged individuals by providing the necessary resources to increase their standard of living, foster self-improvement, and maximize self-empowerment.

New Opportunities Inc. is the community action agency that serves Waterbury, Meriden, Torrington and 27 surrounding Connecticut towns. We offer a variety of social service programs designed to eliminate poverty and assist people in need.

Headquartered in Waterbury and the cities fourth largest employer, New Opportunities has additional offices in Meriden, Torrington, Danbury and Thomaston for the convenience of those they serve. Annually, more than 61,000 individuals benefit from programs offered at this agency, guided by the New Opportunities staff who helped them find the way to meet their needs.

In accordance with the mission of New Opportunities, the Agency aims to increase the self-sufficiency of its customers and support their move out of poverty toward a more middle-class lifestyle.

In 1964, the Agency incorporated as a private non-profit corporation in the State of Connecticut and is a tax-exempt 501 (c) (3) organization. With an annual budget for 2014 in excess of $41 million dollars, New Opportunities administers more than 50 social service programs targeted to the low-income, elderly and disabled communities.

While the range of programs is broad, they fall into one or more of the following categories:

• Energy Assistance and Weatherization
• AIDS / HIV Prevention
• Fatherhood Initiative
• Employment Education and Training
• Child Welfare and Family Development Services
• Early Childhood Education Programs
• Elderly Services
• Homeless Shelter and Transitional Housing
• Ex-Offender Programs and Re-entry Services

EOE AA M/F/Vets/Disability