Job description
Arlluk Technology Solutions, a Koniag Government Services company, is seeking an experienced
eDiscovery Case Manager with ability to obtain a Public Trust Clearance to support
ATS and our government customer in Rockville, MD.
This is a remote opportunity.
We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.
Essential Functions, Responsibilities & Duties may include, but are not limited to:
We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.
Essential Functions, Responsibilities & Duties may include, but are not limited to:
- Ability to complete / support work in Relativity in support of reviewers by recommending configuration / execution, improving search structures, finalizing production requirements, troubleshooting issues, etc.
- Ability to support the documentation and / or improvement of case management processes, including identifying recurring issues and proposing alternative approaches for resolution of these issues.
- Ability to manage multiple cases in Relativity review, working with program priority guidelines to resolve conflicting demands.
- Establish and maintain all required case documentation.
- Provide consultative support to legal and FOIA staff to ensure that their requirements are understood, setting clear expectations for feasibility, work required, and project turnaround times,
- Communicate effectively via email, meetings, and calls in a professional and responsive manner.
- Translate customer requirements into clearly defined requests for operations team tasks.
- Complete defined QC processes to ensure that completed tasks have been delivered as specified.
- Ensure that all reporting and metrics data are accurate and updated in a timely fashion.
- Implement any required project standards, governance structure and/or audit mechanism. Implement project standards across all projects in the portfolio.
- Contribute to program level Lessons Learned Repository, project and program review meetings, and program level risks and issues register.
Work Experience, Knowledge, Skills & Abilities:
- A minimum of five (5) years of experience in the eDiscovery field as a Project or Case Manager with overall responsibility for matters, including working with support teams and reviewers.
- Minimum of three (3) years of experience in a similar role (as described above)
- Relativity Certified Administrator (RCA) or Relativity Review Management Specialist certification strongly preferred.
- Expertise in defining, communicating, and monitoring quality standards on all project deliverables.
- Experience configuring Relativity workspaces to included: creating coding fields, event handlers, batch creation and workflow design and batching, search term report (STR) creation, and complex search creation.
- Excellent written and verbal communication skills, with the ability to present complex ideas in a clear, concise fashion to technical and non-technical audiences (required).
- Proven strong analytical and problem-solving skills.
- Ability to work collaboratively with business users, managers, and technical staff.
- Experience conducting training for eDiscovery tools and/or concepts – specifically, educating new users who are unfamiliar with Relativity as a review platform, both in group sessions and individually, both in person and via remote conferencing.
- Experience working in a federal consulting / services delivery environment preferred.
- Extensive experience with Microsoft Word and Excel required. Experience with Microsoft Teams will be helpful.
- Must be a US citizen and possess or be able to obtain/maintain a Public Trust clearance.
- B.A/B.S. required; JD preferred but not required.
Working Environment & Conditions
This job operates in a professional office environment and has a noise level of mostly low to moderate. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This position is primarily indoors, consistent with a standard office position and has a noise level of mostly low to moderate. The incumbent is required to stand, walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. The workload may require the incumbent to sit for extended periods of time. The incumbent must be able to read, do simple math calculations and withstand moderate amounts of stress. The incumbent must occasionally lift and/or move up to 25 lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.
This job operates in a professional office environment and has a noise level of mostly low to moderate. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This position is primarily indoors, consistent with a standard office position and has a noise level of mostly low to moderate. The incumbent is required to stand, walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. The workload may require the incumbent to sit for extended periods of time. The incumbent must be able to read, do simple math calculations and withstand moderate amounts of stress. The incumbent must occasionally lift and/or move up to 25 lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.
Our Equal Employment Opportunity Policy
The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sex, sexual orientation, gender, or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military/veteran status, marital status, genetic information, or any other factor protected by law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits and all other privileges, terms, and conditions of employment.
The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sex, sexual orientation, gender, or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military/veteran status, marital status, genetic information, or any other factor protected by law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits and all other privileges, terms, and conditions of employment.
The company is dedicated to seeking all qualified applicants. If you require accommodation to navigate or to apply for a position on our website, please contact Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodation.
Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.
Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352
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