Call Centre Operator

Full Time
Birmingham B5
Posted
Job description
Application closing date
18/09/2022
Location
Bordesley Green - Can be required to work at any campus
Salary
£18,130 pro-rata per annum
Package
Competitive Salary, 24 days annual leave plus paid bank holidays and concessionary days, Employee Benefits Site, Occupational Pension Scheme
Contractual hours
36.5
Basis
Full Time - All Year
Job category/type
Support Staff
Attachments
Blank
Job description

Please note: South & City College Birmingham reserves the right to extend the advertising period for this vacancy or close the vacancy early in line with volume of applicants. We would therefore advise interested candidates to apply promptly.

South and City College is one of the largest Further Education Colleges in Birmingham providing vocational education from eight campuses across the City. We are rated as a GOOD College - Ofsted 2018.

We have a diverse range of students from the surrounding areas and we are a welcoming and inclusive college that promotes equality and diversity throughout.

We are seeking to appoint an outstanding Call Centre Operator

our Event & Front of House Division.

The ideal candidate will work to improve and maintain a high standard of communication and customer care to all of the college’s customers, both internal and external.

In return, we can offer the following:

  • Confidential Employee Assistance Programme (available 24/7, 365 days a year); giving access to free confidential counselling
  • Flexible working
  • Employee discounts & benefits
  • Fantastic progression opportunities
  • Training and development opportunities
  • Access to Mental Health First Aiders, and the opportunity to complete this training yourself
  • A mentor to support you in your new role
  • Regular CPD

If you require any information not specified in the job description please contact the human resource team by email to recruitment@sccb.ac.uk
Please note you will receive an email confirmation once your application has been received.
If you require any assistance with the application form please contact HR on 0121 644 2449
If you are unable to identify your qualification in the appropriate section, please include full details in the additional information section of the application form.
The College is committed to promoting a diverse and inclusive community - a place where we can all be ourselves and celebrate success together. We offer a range of inclusive employment policies, staff engagement forums (EDI Champions) and support services for all staff
It is an offence for anyone who is barred by the ISA from working with children and or vulnerable adults to apply for this position. All posts are subject to an enhanced DBS check

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