Call Center Service Agent

Full Time
Hayward, CA 94544
Posted
Job description
Overview:
Call Center Service Agent

Voted one of 2023's Top Workplaces, we are changing the culture of our profession positively and we want you to be a part of it.

We are seeking a Call Center Service Agent for Chapel of the Chimes Funeral Home. This position is responsible for providing general assistance to guests, and effectively listening to determine how to best help the customer.

As a Call Center Service Agent, you are responsible for handling a large call volume, and assisting customers with general information, requests, and concerns. Set appointments and determines appropriate follow-ups when appointments are not set. Utilize standard company-specific software to meet location business requirements. Complete office duties such as filing, phone duty, and use online reference materials

Requirements and Qualifications:
To be considered for this opportunity, click the Apply Now link on this page, or confidentially email your resume to nsmgrecruiting@nsmg.com. Please include the title of this job along with the location name for which you are applying in your email.

Why work at Chapel of the Chimes Hayward?
  • We are the largest provider in the East Bay and still growing
  • We serve a diverse community with strong connections to the location
  • Incredible facility, with many unique offerings and more being developed
  • We value collective input from all members of our staff

Pay Range:$20/hr.

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We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability or veteran status.

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