Job description

Radius Global Solutions, Inc., a leading provider of integrated omnichannel customer engagement services and technology is hiring Call Center Collections Representatives for our health care clients. This is a remote position, but you must be within a commutable distance to our Las Vegas, NV office.

Excellent Career Progression Opportunities!

Hourly pay of $15 per hour plus an average incentive of $400 to $600 per month based on team performance! You will interact with clients collecting on early stage and later stage debts on behalf of our health care clients. A high level of customer service is required for this role.

Responsibilities:
· Reviewing accounts on a daily basis and maintaining all work queue and desk assignments.
· Contacting borrowers via telephone (inbound and outbound) and email to attempt debt collection.
· Establishing borrower location and contact information via skip tracing if necessary.
· Establishing borrower’s ability and willingness to pay and identifying the appropriate repayment program/options available to them.
· Tracking and reporting all account information into computer through our collections system.
· Ensuring that all necessary paperwork is sent out to borrowers, following up to ensure that paperwork is returned and then submitting it in a timely manner.
· Meeting or exceeding all daily, weekly, and monthly production goals.
· Understanding and following all federal and state laws with regards to collections policies and procedures.
· Passing annual required compliance testing.
· Performing other duties and special projects as assigned by management.

Requirements:
· This position requires excellent interpersonal skills and the ability to communicate clearly with consumers.
· You must also be detail oriented, organized, and able to multi-task. Previous experience in customer service, sales, call center, or collections preferred.

Schedule Requirements
Days
Schedule Description
Monday through Friday 7am-4:30pm pacific time.

EEO/Veteran/Disabled

Job Type: Full-time

Pay: $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Las Vegas, NV: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• Collections: 1 year (Preferred)
• Microsoft Office: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Work Location: Remote

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