Call Center Agent

Full Time
Rochester, NY 14618
Posted
Job description

About us

The Property Girls Team of Keller Williams is a small business in REAL ESTATE. Fallanne and Danielle are a powerhouse agent duo and founders of The Property Girls Team. This all female owned and operated business is consistently ranked in the top 1% of all Rochester Real Estate Agents. We attribute our growing success to designing lifes worth living for our team and collaborating to make sure clients are served at the highest level! We have served more than 1000 families in buying, selling, and investing in real estate. Our mission has been to do what we do best, Serve and Give Back! Our Team strives to Bring Real Purpose to Real Estate by giving back to local worthy causes and donating a substantial portion of income to various local organizations. As The Property Girls Team continues to grow the opportunities are endless! Become EMPOWERED by joining a real estate team like no other today! www.thepropertygirlsteam.com..

Our work environment includes:

  • Modern office setting
  • Work-from-home days
  • Growth opportunities
  • Casual work attire
  • Relaxed atmosphere
  • Safe work environment
  • Regular social events

Are you looking for an opportunity to earn an unlimited income? Are you looking to grow personally and professionally and establish a career in sales? Are you looking to be a part of something bigger? If you answered YES! The Property Girls Team is the place for you! We’re looking for a Call Center Agent who possesses a competitive drive, is results-oriented, reliable, and brings a positive attitude with them to work every day. The ideal applicant has a knack for identifying sales opportunities, building rapport over the phone, and nurturing warm leads until they are ready to meet with our Team. This is an in-office position at our Brighton Headquarters. If you’re looking for an exciting opportunity on a team of top performers, apply today!

As an employee of The Property Girls Team, you are also eligible for our benefits package. This position includes employee benefits of Health Insurance, Matching 401k, Paid Vacation, Paid Sick, and Paid Holidays. An explanation of benefits will be described in more detail in the employee handbook.

If you are interested in being a part of a powerful team that continuously breaks records, you match our core values, but aren’t sure if this is the exact right fit, let’s talk! We would love the opportunity to sit down with you and get into a relationship where we know exactly who to call when opportunities might arise. Reach out at 585-364-1656 or connect through our website, www.thepropertygirlsteam.com.

Compensation:

$45,000 - $100,000+ annually with NO CAP on INCOME

Responsibilities:

  • Qualify incoming leads, build rapport with prospective clients, and confirm appointments for realtors to exceed client expectations
  • Contact prospects after the initial meeting via phone calls, email, and other forms of communication to add them to the sales pipeline and cultivate real estate qualified leads
  • Develop new business opportunities within specific geographies to expand clientele
  • Develop and maintain a database of prospective and past clients to ensure organized and current information on all leads
  • Prospect for new customers through a high volume of customer touchpoints, using proven scripting to effectively build your pipeline
  • Educate and successfully position the industry’s top Real Estate Team to serve prospects' needs above the competition
  • Facilitate calls, follow up and manage workflow
  • Maintain an organized workspace, use Customer Relationship Management application to follow scheduled tasks, update notes based on client interactions
  • Showcase the team's strengths and highlight our brand by talking exclusively about the characteristics that make our organization unique
  • Implement a call to action to transition the lead into a qualified appointment
  • Listen attentively to consumer questions and provide answers that are knowledgeable and insightful
  • Participate in weekly meetings to discuss benchmarks for personal as well as team goals for the upcoming week
  • Master sales training techniques following the proven systems that lead to success
  • Articulating the value of The Property Girls Team through consistent delivery of the script provided and training regularly

Qualifications:

  • Excellent interpersonal and communication skills
  • Applicants should have a high school diploma or equivalent
  • Must have a valid U.S. driver’s license and can travel by car
  • Ability to learn MS Office and CRM software applications
  • Excellent verbal, and written communication skills and organizational skills
  • Ability to work well in a fast-paced environment
  • Eager to be successful, constantly seeking improvement
  • Able to meet daily, weekly, and monthly benchmarks

Job Type: Full-time

Pay: $45,000.00 - $100,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Work from home

Experience level:

  • No experience needed

Shift:

  • Morning shift

Weekly day range:

  • Monday to Friday
  • Rotating weekends
  • Weekend availability

Work setting:

  • Hybrid remote

Work Location: Hybrid remote in Rochester, NY 14618

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