Location: Department 671 1813 Kramer Street La Crosse , WI 54603
Requisition: 166329
Shift: Daytime
Education Experience: Associates Degree
Employment Experience: 1-3 years

Already a Kwik Trip Coworker? Follow this link to apply: myapps.kwiktrip.com

Kwik Trip, Inc.’s Information Technology Department is seeking a full-time Business Support Specialist, to primarily serve as the IT Subject Matter Expert for our Marketing Business Group’s software. This person will be involved with:

• Support & troubleshooting
• Serve as a knowledge expert/super user
• Assist with software administration & configuration
• Implementation, documentation, and training
• Coordinating test plans & scripting
• Recommending vendor relationship efficiencies
• Reporting & analytics
• Research & innovation planning, and other responsibilities related to the Marketing Group’s software.

Qualifications: Associate degree or equivalent from a two year college, or two or more years’ experience as a business or IT software specialist.

Candidates should possess the following:

• Experience with SQL, XML, and various scripting tools.
• Knowledge of standardized database design and administrative tasks (SQL Server)
• Experience with mobile platform application design, configuration and testing.
• Knowledge of Agile project management methods.
• Experience with monitoring system logs and providing details and analysis to vendor support teams.
• Experience with application performance monitoring software is a plus.

Successful candidates should demonstrate:

• Proficiency with Microsoft Office software for word processing, spreadsheets, visualizations, project planning, etc.
• Excellent written, verbal, and interpersonal communication skills.
• Strong analytical and problem solving skills.
• Ability to educate individuals on new systems as well as changing software features and functionalities.
• Ability to develop approaches to solving problems in new business situations and technical environments.
• Ability to establish and maintain effective working relationships with department directors, managers, co-workers, and external vendors.
• Ability to ask appropriate questions, interpret co-worker requests, and develop detailed design specifications.
• Ability to prioritize and manage multiple projects/responsibilities.

Work Schedule: Monday through Friday, daytime hours, or as needed to perform duties.

Kwik Trip, Inc. OVERVIEW:

For over 50 years, Kwik Trip, Inc. has operated friendly, clean, trusted, family-owned, local convenience stores in communities throughout Wisconsin, Minnesota, Iowa, and Illinois. With a commitment to generosity, Kwik Trip, Inc. is dedicated to treating coworkers and guests like family. We continue to look for ways to improve our guest shopping experience and product offerings, as well as to ensure we provide a safe and fun work environment for our coworkers. We offer competitive wage and benefits and continue to invest in our family of coworkers and provide them with career advancement and growth opportunities.

Kwik Trip, Inc. is an Equal Employment Opportunity Employer.

Function: Information Technology; Customer Service; Design; Education; Engineering; General Business; Installation - Maint - Repair; Marketing; Professional Services; Research; Strategy - Planning