Job description

Our passionate, creative, and talented employees are transforming the ways small businesses operate. We are firm believers that great technology should be accessible to businesses without big budgets or big teams, which is why we create flexible solutions, so our customers can effectively manage their people, inventory, time, sales, and more with less effort.

We are passionate about creating great experiences for our customers and their employees, which is why we value our employees and recognize and reward hard work. We have fun while we work and achieve our goals. We are changing the landscape for small businesses and are looking for likeminded individuals who want to make an impact.

We Are Looking for a Business Analyst Who Is:

• Eager about solving problems and creating great experiences for our customers
• Detail oriented
• Excellent with written and verbal communication
• Keen to define processes and efficiencies
• Self-motivated and resourceful
• Able to multi-task, think on their feet, and are fast learners
• Collaborative and receptive to feedback from colleagues and customers
• Enthusiastic about their work

Responsibilities:

• Write clear and well-structured business requirements/documents and use cases
• Communicate and validate requirements with relevant stakeholders
• Convert roadmap features into smaller user stories
• Collaborate with product managers on roadmap planning and prioritization
• Create reports, dashboards and visualizations to understand business performance
• Develop and maintain reporting tools
• Perform data discovery, analysis, and modeling
• Manage releases through feature review and sign off, release notes (internal and external), training, and online help creation
• Drive execution and remove roadblocks
• Problem-solve existing challenges and anticipate potential future issues
• Manage multiple tasks and projects simultaneously
• Produce quality work while maintaining a strong sense of urgency
• Participate in project planning meetings and activities
• Perform other duties and projects as assigned

Required Qualifications:

• Experience with SaaS
• Bachelor’s Degree in Product Development, Product Design, or related field strongly preferred
• 1-2 years of business analyst or related work experience
• Extreme attention to detail
• Experience with the design and development of web and mobile applications
• Ability to rely on experience and judgment to plan and accomplish goals
• Ability to work in a fast-paced environment
• Excellent team work and written and oral communication skills
• Familiarity with Agile Scrum methodology

Physical Requirements:

• Ability to sit for an extended period of time.
• Constantly operates a computer and other office equipment (e.g. calculator, copy machine, printer).

Job Type: Full-time

Pay: $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid holidays
• Paid sick time
• Parental leave
• Unlimited paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: Remote

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