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  Assist the Business Development Officer with net deposit account growth and net deposit dollar growth through development of new commercial and consumer relationships.
• Assist the Business Development Officer with loan growth through the developing new customer relationships and deepening current customer relationships.
• Monitors personal monthly sales efforts to ensure targets are achieved.
• Actively prospects for potential customer relationships.
• Solicits potential customers and maintains customer contact through face-to-face interaction, call activity and community involvement.
• Collaborates with other internal departments to identify sales opportunities and provide an outstanding customer experience.
• Maintains a complete understanding of the products and services offered by the bank to effectively promote to existing and potential customers.
• Trains and coaches branch managers on relationship building techniques and best practices.
• Collaborates with branch managers to develop a sales strategy and leads marketing efforts in defined territories.
• Serves as a client liaison to effectively onboard new customers and support ongoing efforts to deepen the relationship.
• Presents a professional demeanor when acting on behalf of FCB with customers, businesses, community, and civic organizations, as well as suppliers, and other financial institutions.
• Adheres to compliance regulations, attain a satisfactory or higher branch audit, and ensure that appropriate steps are taken to correct any unsatisfactory conditions.
• Communicates key operating issues affecting the branch with management.
• Fills in for branch manager or branch personnel as needed.
• Determines weaknesses or gaps in branch personnel knowledge of systems, processes and procedures.
• Develops and implements effective training for branch personnel as determined through effective training assessments in coordination with divisional trainer
• Perform other related duties as assigned

Additional Responsibilities:

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  Adheres to First Community Bank’s core values.
• Participates in community service and Bank sponsored activities that serve and support the mission and values of First Community Bank.
• Provide superior customer service, demonstrates self-governance, courtesy, and respect toward internal and external customers as well as all organization personnel.
• Represents First Community Bank in a professional manner which includes a professional image, confidentiality, a positive ‘can-do’ attitude, good attendance, punctuality, flexibility and adaptability in meeting bank and customer needs. Keep work are tidy and maintain customer privacy. Attends and participates in meetings as required.
• Additional duties as requested or assigned.

• Bachelors Degree in a finance related field or fifteen years banking experience with a working knowledge of deposit and lending services
• Five years management experience

• Two years of business development or sales experience.
• Two years of training assessment and delivery experience
• Knowledge of bank products and services.
• Knowledge of industry rules and regulations related to Bank Secrecy Act, the Patriot Act, OFAC and other pertinent regulations
• JHA SilverLake

• General capabilities in the use of personal computer-based business application software.
• Must be driven, accountable, goals-oriented and a self-starter.
• Exceptional business development and people skills to market the Bank in all situations.
• Excellent communication skills, including the ability to listen attentively and effectively convey a response that promotes a positive impression.
• Ability to provide reliable and accurate information that will instill customer confidence.
• Demonstrate critical thinking skills to recognize and anticipate problems as well as implement solutions.
• Excellent time management and organizational skills.
• Ability to work quickly, independently, accurately and make decisions based on regulations, company policy, knowledge, and experience.
• Ability to work in a team environment through positive productive relationships.
• High proficiency in Microsoft Suite, including Microsoft Excel and a working knowledge of Microsoft Word, report writing/data mining, ten key and general computer applications.
• Working knowledge of standard office equipment.

While performing the duties of this job, the employee is often required to: sit; use hands in repetitive motions to finger, grasp, handle or feel; and talk or hear. The employee is occasionally required to: stand; walk; and lift or reach with hands and arms.

Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Must be capable of climbing / descending stairs in an emergency situation.

Specific lifting abilities required by this job include: Perform primarily sedentary work with limited physical exertion and occasional moving and/or lifting of up to 20 lbs. Must be able to operate routine office equipment. Must be able to routinely perform work on computer for an average of 4-6 hours per day. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable and timely attendance.

Specific vision abilities required by this job include: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes.

We are an Equal Opportunity Employer and qualified applicants or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state or local laws.