Icebox Diamonds & Watches is a family-owned and operated luxury jewelry retailer that has been in business for over 40 years. We recognize, and celebrate with, our team/family to provide an amazing company culture and a fun work environment and most of all, we understand that our people make a difference in our clients’ experience. Our Social Media Outlets, including Instagram, YouTube, Facebook, Snapchat, Twitter and TikTok, are among the most viewed in the jewelry world—we are proud of our accomplishments.

Currently we are seeking to hire Boutique Sales Associates for Icebox Miami - Brickell. You must have the willingness to go above and beyond- always for the customers and the company. Our Boutique Sales Associates displays a laser focus on the customer providing them the luxury Icebox experience.

Responsibilities:

• Assist customers in the selection of Fine Jewelry merchandise in a Luxury Brand environment
• Meet/exceed personal weekly, monthly, and annual sales goals and CRM goals
• Maintain Icebox standards including replenishment and presentation as well as the general appearance and cleanliness of the store
• Develop clientele/customer base by asking each customer to complete a client profile card/client book
• Handle each customer transaction professionally, efficiently and accurately
• Proficient in credit sales, applications, offerings
• Navigate POS systems and ability to process a sale
• Evaluate jewelry and watches for repair or quality control
• Present and sell designer watches and fine jewelry to new and existing customers
• Resolve customer inquiries/complaints
• Assist in updating our newest offerings in our social media channels
• Self-motivated learner whose accountable to the goals of the organization
• Exceed all expectations and flexible to the daily changes of the position

Qualifications:

• 4 plus years’ experience in sales & customer service required.
• Must have experience in jewelry sales.
• Great Multi-task skills
• Strong negotiation skills
• Outstanding customer service & communication skills
• Integrity, Trust and Honesty
• Team Spirit & Respect for all
• Critical thinker who understands the fast pace environment of the sales floor
• Inspiring personality to be the BEST

Salary:

$24.00/hr + Commission

Icebox, To Become The Most Recognized Luxury Jewelry Brand In The World.