Job description
HEB Overview:
H-E-B is one of the largest, independently owned food retailers in the nation operating over 400 stores throughout Texas and Mexico, with annual sales generating over $25 billion. Described by industry experts as a daring innovator and smart competitor,
H-E-B has led the way with creative new concepts, outstanding service and a commitment to diversity in our workforce, workplace and marketplace.
H-E-B offers a wealth of career opportunities to our 110,000+ Partners (employees), competitive compensation and benefits program and comprehensive training that lead to successful careers.
Job Description:
H-E-B needs energetic and motivated Partners willing to work hard and have fun while providing superior customer service. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first.
As an H-E-B Store Director, you will be responsible for the total merchandising operation of the store, including Customer and Partner relations, as well as its financial performance.
Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources-People-drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.
Do you have a:
HEART FOR PEOPLE... the commitment to make your Customers and Partners feel appreciated, respected, and needed?
HEAD FOR BUSINESS... a desire to Lead in a fast-paced, hands-on environment?
PASSION FOR RESULTS... the know-how to surpass sales goals while putting People first?
We are looking for:
What is the work?
Management / Leadership:
Sales:
What is your background?
Do you have what it takes to be a fit as an H-E-B Top Store Leader or General Manager?
Can you...
05-2016
As an H-E-B Store Director, you will be responsible for the total merchandising operation of the store, including Customer and Partner relations, as well as its financial performance.
Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources-People-drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.
Do you have a:
HEART FOR PEOPLE... the commitment to make your Customers and Partners feel appreciated, respected, and needed?
HEAD FOR BUSINESS... a desire to Lead in a fast-paced, hands-on environment?
PASSION FOR RESULTS... the know-how to surpass sales goals while putting People first?
We are looking for:
- a bachelor's degree
- extensive operational experience
- leadership and execution management skills
What is the work?
Management / Leadership:
- Spends the majority of time using independent judgment in making employment-related and business decisions, or effectively recommend such decisions including but not limited to product and department related strategies, hiring, promoting, disciplining, suspending, discharging, rewarding or otherwise engage in resolving Partner-related matters
- Ensures appropriate inventory levels
- Manages / controls shrink to meet or exceed Corporate strategy goals
- Delegates work to appropriate Partners based on complexity of tasks and skills, interests, and individual capabilities
- Monitors progress on assigned tasks and follows up on the completion of assignments and end results
- Accountable for department labor and production schedules; communicates schedules to Department Managers
- Fosters a sense of teamwork among Partners to ensure a focus towards common goals
- Coaches and delivers real time feedback that develops Partners and drives them towards achieving business results
- Helps manage performance and development of School of Retail Management (SORM), School of Retail Leadership (SORL), and Intern Program Partners relating to in-store merchandising issues
- Owns personal development through pursuing ongoing leadership and product knowledge training
Sales:
- Accountable for merchandising strategy that optimizes financial performance and is aligned with corporate strategy as well as customer trends, demographics, and segments
- Ensures execution / tailoring of Corporate merchandising plans to achieve profitability goals
- Accountable for profitability expectations and results; ensures they are communicated to Store Partners
- Participates on the Store Leadership Team to ensure coordination, integration, and alignment of total store plans
- Tracks and monitors local competition to ensure we sustain our Every Day Low Price strategy
What is your background?
- Bachelor's degree (or proven track record w/ several years of management experience)
- Extensive operational experience
- Food Safety certification
Do you have what it takes to be a fit as an H-E-B Top Store Leader or General Manager?
- Knowledge of government regulations
- Knowledge of product presentation, cross-merchandising, and product / profit mix
- Knowledge of marketing to customer trends, demographics, segments, etc.
- Knowledge of logistics, warehouse, and procurement processes
- A thorough understanding of marketing concepts, e.g., markdowns, seasonal, exit strategies, display locations, etc.
- Excellent interpersonal, listening, and written / verbal communication skills
- Strong analytical skills
- Advanced customer service skills
- Effective execution management skills
- Proven leadership ability; change leader
- Ability to manage multiple priorities and shift focus between projects and tasks
- Ability to handle stressful situations; highly adaptable
- Ability to set performance expectations and measurement criteria
- Passion for selling and service; understanding of product integrity
Can you...
- Function in a fast-paced retail environment which requires detailed work and precision
- Be exposed to moderate noise level in the work environment
- Stand, walk, bend, reach, kneel, squat, reach overheard and side-to-side throughout shift
- Work with customers, being attentive to their needs, yet maintaining composure in high stress situations
- Work extended hours and varying work schedules as dictated by the business
05-2016
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